DNS Question

[raganok]

hi everyone
i have a domain problem, i bought a new domain but still cant publish i get adds as they tell me before voda host does that but its been for days i dont know if i did something wrong i went tru the tutorials but still cant get it to work can someone please help me this is the 2nd domain i buy from vodahost i really need help


Carlos Alvarez
client ID # 26951

https://www.discoverpopotla.com

[raganok]

Re: Hi, i have a domain problem can someone help

by the way the website is www.rusticosalvarez.com

[davidundalicia]

Re: Hi, i have a domain problem can someone help

put in a support ticket.................

[raganok]

Re: Hi, i have a domain problem can someone help

Thanks david
lol yeah huh but i have have put on 2 request tickeckt and still havent get answers it has been a week since i did that, does it take that long?
anyways if i cant get help here i might try to get support and see if in two weeks i do get it.

[davidundalicia]

Re: Hi, i have a domain problem can someone help

use/Reply to the first confirmation email only.

It states that on the confirmation reply.....and you will have continuety.

[raganok]

Re: Hi, i have a domain problem can someone help

ok thanks much david i apreciatte your time..

[LadyEye]

Re: Hi, i have a domain problem can someone help

hi everyone
i have a domain problem, i bought a new domain but still cant publish i get adds as they tell me before voda host does that but its been for days i dont know if i did something wrong i went tru the tutorials but still cant get it to work can someone please help me this is the 2nd domain i buy from vodahost i really need help


Carlos Alvarez
client ID # 26951
www.discoverpopotla.com

Hi, if this is your 2nd domain that you purchased from voda host, you will need to log into you VBS billing and change the name servers.

VBS billing can be found near the bottom of your log in information email .. normally accessed via your email address and the password that was provided when you purchased your domain ..

Once you change the dns servers in VBS to your two VH servers, also listed in your log in information email, you will also need to add on this domain if you haven't already done so .. .. and don't forget to create your new separate folder on your own computer for this domain to prevent overwriting any pages that will have the same name ... example, index page .. every domain needs a page named, saved and published as index ...

[raganok]

Re: Hi, i have a domain problem can someone help

thanks lady eye
i tried doing that but i dont know if i did something wrong becausei cant publish my site. is there anything i can do to know what is the name server and ip address since the ones i put seems that are not working
thanks

[raganok]

Re: Hi, i have a domain problem can someone help

This is what i get now please can someone tell me what can i do thanks
in advanced for any help


rusticosalvarez.com Domain Utilities
My Domains
View Summary


» Register Name Server There was an error processing your request!
Details of the error(s) are as follows:

RegistrarLock: REGISTRAR-LOCK
RRPCode: 200
RRPText: Command completed successfully
Command: REGISTERNAMESERVER
ErrCount: 1
Err1: This nameserver is already registered.
Server: Reseller3
Done: true

[LadyEye]

Re: Hi, i have a domain problem can someone help

Your name servers for your VH account are:

ns1.voda28.com
ns2.voda28.com

You haven't changed the servers for this domain ..

You are logging into your billing services right? You do not change the name servers in your control panel. You must go into your vbs billing, my domains, manage domains .. and take out the dns servers that are there and replace with these two in their spot ..

[raganok]

Re: Hi, i have a domain problem can someone help

hi lady eye
i did change the dns servers
just one morequestion what do i have to do next so i can be able to publish my site
thanks very much for taking the time to help me

[LadyEye]

Re: Hi, i have a domain problem can someone help

Hi .. you're welcome .. but you have not yet changed your name servers .. where are you doing this at? Explain to me how and where you are changing the name servers .. you will see here that the name servers are not changed to the servers i mentioned above

http://whois.domaintools.com/rusticosalvarez.com

[LadyEye]

Re: Hi, i have a domain problem can someone help

http://www.vodahost.com/vbs

So you are logging in there, and going to manage that new domain name that you bought from voda host and you are removing the two name servers that are there and replacing in those same two edit boxes the VH servers I wrote above????

[raganok]

Re: Hi, i have a domain problem can someone help

i clicked on change dns servers and it had five diferent ones
so i changed them to the ones you gave me but it seems its not working the change or what am i doing wrong cause i did change the dns servers

[LadyEye]

Re: Hi, i have a domain problem can someone help

do u know how to take a screenshot?