new domain - DNS issues

[oxide]

I recently purchased a new domain from VodaHost Domains: makkodd-fenkodd.com

I linked this domain to my package here at VodaHost: oxidesigns.com
It worked for about a week or so, but now gives me a DNS error everytime I try to load it.

I used the DNS servers ns3.vodahost.com & ns4.vodahost.com

[Karen Mac]

Re: new domain - DNS issues

You need to make an addon domain for the makkodd-fenkodd.com to point to. This way they will both work correctly

Karen

[CarbonTerry]

Re: new domain - DNS issues

Wasn't there a recent change to ns3 ??? Not sure about that.

[oxide]

Re: new domain - DNS issues

Everything is done in order to make this work. Like I said, it was working just fine. Until a week or two before I posted this. There was a change yes, and I've used the new name servers listed too, but no change.

Help!

[davidundalicia]

Re: new domain - DNS issues

If it was working OK before the server upgrade then put in a support ticket.

[oxide]

Re: new domain - DNS issues

Yes, I thought of trying something before putting in a support ticket. Seems to have fixed it.

I think after the upgrade, the DNS entry was lost. Maybe the entry was made during or just before the server upgrade and the record was lost.

I just removed the add-on domain and re-added it. Seems to have fixed the problem. Thanks a lot for the assistance everyone.