I can not do addon

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  • Serbu
    Sergeant

    • Dec 2009
    • 35

    I can not do addon

    My site is www.viatatasanatoasa.com. I bought three days ago a programefree.com domain. I tried to make addons to my CP. I filled out correctly but I get the message: Error from domain wrapper: Domain already exists, it was note added.: programefree.viatatasanatoasa.com. What should I do to solve this problem? Thank you very much!
    Viaţă Tă Sănătoasă
  • Collectors-info
    General

    • Feb 2006
    • 8703

    #2
    Re: I can not do addon

    Have you been to your VH domain/billing area & pointed the new domain at your server.
    Regards Chris.

    Collectables, Collecting, collectors-info.com

    www.chrismorris.co.uk

    House build project

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    • Serbu
      Sergeant

      • Dec 2009
      • 35

      #3
      Re: I can not do addon

      In this situation what I need to do:
      1. I pay for a new hosting site programefree.com?
      2. I can use the same hosting for www.programefree.com and www.viatatasanatoasa.com?
      3. I can solve this problem do the viatatasanatoasa.com addon?
      4. possibly the other?

      Thank you very much!
      Viaţă Tă Sănătoasă

      Comment

      • CarbonTerry
        Major General

        • Oct 2005
        • 2620

        #4
        Re: I can not do addon

        If both sites are yours you do not need another account. Go to your CPanel and click on "AddOn Domains"
        Follow instructions.
        Go to your new domain name and "point" it to your server.
        Publish to:
        public_html/programfree
        CarbonTerry
        Semper Fi
        Still green...still mean......just not as lean

        Red Hawk Archery
        Zone 5 Photo
        My USMC

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        • Serbu
          Sergeant

          • Dec 2009
          • 35

          #5
          Re: I can not do addon

          I thank you for your headache for me. I will do exactly.
          Viaţă Tă Sănătoasă

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          • Tracey Bellette
            Private First Class

            • May 2010
            • 6

            #6
            Re: I can not do addon

            Hi, This happened to me the other day. I got support ticket and they fixed it. Not normally something that should happen I believe.

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