need advise please

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  • Patience
    Brigadier General

    • Mar 2007
    • 1011

    need advise please

    Hey Voda Folks.

    I am searching for help to determine how I can "buy back" a domain name.

    A domain that I owned was cancelled because I could not pay for renewal to VodaHost at that time. I understand that the domain was transferred back to the registrar. I have since purchased a new account with VH. I did not register my second domain name at that time...huge mistake on my part!

    I have emailed the registrar, with no response as of yet.

    Does anyone have any advise?
    Vicki

    www.staceygoldendesigns.net
  • zuriatman
    Moderator

    • Sep 2006
    • 3025

    #2
    Re: need advise please

    Hi Vicki,

    Goto this link..........Internic_WHOIS

    Enter the domain name in the box and go.

    The search results will tell you whether it is still available.
    www.siapamoyanganda.com/
    Malaysian Family Tree Website From the
    State of Johor.

    HAPPY ARE THOSE WHO DREAM DREAMS AND ARE READY TO PAY THE PRICE TO MAKE THEM COME TRUE.

    Comment

    • Patience
      Brigadier General

      • Mar 2007
      • 1011

      #3
      Re: need advise please

      Zuriatman, you're the best! Trying it right now. Thanks man!
      Vicki

      www.staceygoldendesigns.net

      Comment

      • Patience
        Brigadier General

        • Mar 2007
        • 1011

        #4
        Re: need advise please

        Back to square one....

        The info from this link confirms what I have determined so far. The domain is held by the registrar. It expires in May 2011. There is no clear statement as to how I can retrieve it.

        Two emails have been sent to the reigistrar, Enom, but I have no response. Oh dear...

        I was looking at some sites that offer an auction service. Are you familiar with this? Do you think it would apply to my situation?

        Thanks Z...I appreciate your help.
        Vicki

        www.staceygoldendesigns.net

        Comment

        • zuriatman
          Moderator

          • Sep 2006
          • 3025

          #5
          Re: need advise please

          WHOIS information for vickswickscandles.com :
          [Querying whois.verisign-grs.com]
          [whois.verisign-grs.com]

          Whois Server Version 2.0

          Domain names in the .com and .net domains can now be registered
          with many different competing registrars. Go to http://www.internic.net
          for detailed information.

          Domain Name: VICKSWICKSCANDLES.COM
          Registrar: ENOM, INC.
          Whois Server: whois.enom.com
          Referral URL: http://www.enom.com
          Name Server: NS17.VODAHOST.COM
          Name Server: NS18.VODAHOST.COM
          Status: clientTransferProhibited
          Updated Date: 29-jan-2010
          Creation Date: 03-jan-2006
          Expiration Date: 03-jan-2011

          <<

          NOTICE: The expiration date displayed in this record is the date the
          registrar's sponsorship of the domain name registration in the registry is
          currently set to expire. This date does not necessarily reflect the expiration
          date of the domain name registrant's agreement with the sponsoring
          registrar. Users may consult the sponsoring registrar's Whois database to
          view the registrar's reported date of expiration for this registration.


          The expiration date for your domain is January 3rd 2011.
          Which means your domain name is still current and has not expired.
          www.siapamoyanganda.com/
          Malaysian Family Tree Website From the
          State of Johor.

          HAPPY ARE THOSE WHO DREAM DREAMS AND ARE READY TO PAY THE PRICE TO MAKE THEM COME TRUE.

          Comment

          • Patience
            Brigadier General

            • Mar 2007
            • 1011

            #6
            Re: need advise please

            Thanks Z.

            The domain name I'm referring to isn't vickswickscandles.com. It's my second site, or add on domain that I was working on for my niece. When I purchased my second account with VH, I didn't include this site. So I never knew it was time to renew. Like I said...Big Mistake...

            It expires 5/2011. Enom has still not responded to my emails. The name has not expired, but how do I gain control of it?

            Gggggrrrrr

            I'll keep at it until I find the solution. Thanks for helping me!
            Vicki

            www.staceygoldendesigns.net

            Comment

            • zuriatman
              Moderator

              • Sep 2006
              • 3025

              #7
              Re: need advise please

              Submit a support ticket to Voda Support.
              www.siapamoyanganda.com/
              Malaysian Family Tree Website From the
              State of Johor.

              HAPPY ARE THOSE WHO DREAM DREAMS AND ARE READY TO PAY THE PRICE TO MAKE THEM COME TRUE.

              Comment

              • Patience
                Brigadier General

                • Mar 2007
                • 1011

                #8
                Re: need advise please

                Still plugging away at this issue.

                VH's response to my support ticket is that the domain name has been returned to the registrar. VH is unable to renew the name.

                I am considering using a broker to secure the name for me. Does anyone have any knowledge to share regarding brokerages?
                Vicki

                www.staceygoldendesigns.net

                Comment

                • Vasili
                  Moderator

                  • Mar 2006
                  • 14683

                  #9
                  Re: need advise please

                  Please provide the exact domain name in question, so we might be able to suggest a remedy.

                  If the domain name was not originally purchased from a Registrar other than Enom (the Registrar affiliated with VodaHost), then there is nothing VodaHost can do on your behalf to intercede ... and submitting a Support Ticket or panicing in the Forums is of no use.

                  Always provide the information needed to specifically address the issue when posting in the Forums in order to make it easier to respond.
                  >> How to ask for assistance

                  Again ... what is the domain name in question?


                  Spelling: ADVICE
                  . VodaWebs....Luxury Group
                  * Success Is Potential Realized *

                  Comment

                  • Patience
                    Brigadier General

                    • Mar 2007
                    • 1011

                    #10
                    Re: need advise please

                    Thank you for your response, V.

                    Since there is a possibility that I may need to bid for this domain name, I have deliberately chosen not to make it public.

                    VH has responded quickly to my support ticket. It is clear that they cannot do anything further as a result of my error. VH's customer support continues to be an excellent tool, no complaints here.

                    At this point I am carefully considering using a brokerage to obtain the domain for me...certainly not panicking.

                    Again, does anyone have any advice in the use of a brokerage?
                    Vicki

                    www.staceygoldendesigns.net

                    Comment

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