need advise please

[Patience]

Hey Voda Folks.

I am searching for help to determine how I can "buy back" a domain name.

A domain that I owned was cancelled because I could not pay for renewal to VodaHost at that time. I understand that the domain was transferred back to the registrar. I have since purchased a new account with VH. I did not register my second domain name at that time...huge mistake on my part!

I have emailed the registrar, with no response as of yet.

Does anyone have any advise?

[zuriatman]

Re: need advise please

Hi Vicki,

Goto this link..........Internic_WHOIS

Enter the domain name in the box and go.

The search results will tell you whether it is still available.

[Patience]

Re: need advise please

Zuriatman, you're the best! Trying it right now. Thanks man!

[Patience]

Re: need advise please

Back to square one....

The info from this link confirms what I have determined so far. The domain is held by the registrar. It expires in May 2011. There is no clear statement as to how I can retrieve it.

Two emails have been sent to the reigistrar, Enom, but I have no response. Oh dear...

I was looking at some sites that offer an auction service. Are you familiar with this? Do you think it would apply to my situation?

Thanks Z...I appreciate your help.

[zuriatman]

Re: need advise please

WHOIS information for vickswickscandles.com :
[Querying whois.verisign-grs.com]
[whois.verisign-grs.com]

Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

Domain Name: VICKSWICKSCANDLES.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: NS17.VODAHOST.COM
Name Server: NS18.VODAHOST.COM
Status: clientTransferProhibited
Updated Date: 29-jan-2010
Creation Date: 03-jan-2006
Expiration Date: 03-jan-2011

<<

NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.


The expiration date for your domain is January 3rd 2011.
Which means your domain name is still current and has not expired.

[Patience]

Re: need advise please

Thanks Z.

The domain name I'm referring to isn't vickswickscandles.com. It's my second site, or add on domain that I was working on for my niece. When I purchased my second account with VH, I didn't include this site. So I never knew it was time to renew. Like I said...Big Mistake...

It expires 5/2011. Enom has still not responded to my emails. The name has not expired, but how do I gain control of it?

Gggggrrrrr

I'll keep at it until I find the solution. Thanks for helping me!

[zuriatman]

Re: need advise please

Submit a support ticket to Voda Support.

[Patience]

Re: need advise please

Still plugging away at this issue.

VH's response to my support ticket is that the domain name has been returned to the registrar. VH is unable to renew the name.

I am considering using a broker to secure the name for me. Does anyone have any knowledge to share regarding brokerages?

[Vasili]

Re: need advise please

Please provide the exact domain name in question, so we might be able to suggest a remedy.

If the domain name was not originally purchased from a Registrar other than Enom (the Registrar affiliated with VodaHost), then there is nothing VodaHost can do on your behalf to intercede ... and submitting a Support Ticket or panicing in the Forums is of no use.

Always provide the information needed to specifically address the issue when posting in the Forums in order to make it easier to respond.
>> How to ask for assistance

Again ... what is the domain name in question?


Spelling: ADVICE

[Patience]

Re: need advise please

Thank you for your response, V.

Since there is a possibility that I may need to bid for this domain name, I have deliberately chosen not to make it public.

VH has responded quickly to my support ticket. It is clear that they cannot do anything further as a result of my error. VH's customer support continues to be an excellent tool, no complaints here.

At this point I am carefully considering using a brokerage to obtain the domain for me...certainly not panicking.

Again, does anyone have any advice in the use of a brokerage?