Can't Browse To My Add-On Domain

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  • Jenkins
    Private First Class

    • May 2011
    • 6

    Can't Browse To My Add-On Domain

    I have a parent account with both of my domains as add-on domains. My first domain works fine. I bought the second domain early this year and only just added it as an add-on domain yesterday. I can publish to it via Bluevoda, but I can't browse to it.

    Logging into Cpanel I can use File Manager to see that my add-on domain folder is there in the right place, and I can see that index.html is in that folder.

    I figured I may have missed a step so looked through some of the tutorials, but the only thing I could think of was my Nameservers, so I changed the Nameservers to the ones I was advised when I first joined a couple of years ago. I don't know if this was the right thing to do, but it didn't change anything. I can still publish to my add-on domain folder but I can't browse to it.

    I have tried publishing to my first domain and when I browse to the pages I see the changes.
  • Jenkins
    Private First Class

    • May 2011
    • 6

    #2
    Re: Can't Browse To My Add-On Domain

    Additionally...

    I created a new email account for the problem domain, and found that while I could send emails from it, I cannot receive emails - they bounce back as undeliverable to the sender.

    Comment

    • Jenkins
      Private First Class

      • May 2011
      • 6

      #3
      Re: Can't Browse To My Add-On Domain

      Whoops! Scrub that last post about email as it now works. I obviously needed to wait a few hours first.

      Still can't browse to my domain www.long-game.com.

      Comment

      • Vasili
        Moderator

        • Mar 2006
        • 14683

        #4
        Re: Can't Browse To My Add-On Domain

        It's up and visible online.

        Try cleaning out your browser, dumping Temp files, resetting modem and router, and lastly flushing DNS.
        . VodaWebs....Luxury Group
        * Success Is Potential Realized *

        Comment

        • Jenkins
          Private First Class

          • May 2011
          • 6

          #5
          Re: Can't Browse To My Add-On Domain

          Tried all of that before, and again now, but no luck yet. Something wierd is happening, possibly LAN related. At least I know now it is at this end.

          Comment

          • Vasili
            Moderator

            • Mar 2006
            • 14683

            #6
            Re: Can't Browse To My Add-On Domain

            A. You may have an *********, which traditionally hijacks your browser. Flushing both the browser and DNS cache again after scanning and cleaning your system should help.

            B. If you are trying to "browse" to newly published pages, they may in fact not be on the server that is visible: you may be looking at the "new" server which has your "old" site pages on it (along with your entire account up to the time the account was migrated), and have been publishing to the "old" server all along. Check the NEWS Forum to be sure you are publishing to the correct server ... so after properly publishing, you can "see" the updated site as you've published.
            . VodaWebs....Luxury Group
            * Success Is Potential Realized *

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