Can't send e.mail, but can receive

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  • Dory
    Sergeant

    • Oct 2006
    • 34

    Can't send e.mail, but can receive

    I have just configured my email accounts to outlook 2000.

    I receive emails, but cannot send them, I have check that everything is set up right numerous times. I have rang my ISP provider and checked that they don't block port 25 and they said it's not blocked, the problem is with vodahost, that vodahost server is stopping me sending email.

    My emails that are set up in outlook are as follows:

    contact@capturedeleganceonline.com
    Rachel@capturedeleganceonline.com

    Anyone got any ideas

    Many Thanks
    Rachel
    capturedeleganceonline.com
  • Dory
    Sergeant

    • Oct 2006
    • 34

    #2
    Re: Can't send e.mail, but can receive

    Forgot to say my ISP is AT&T
    capturedeleganceonline.com

    Comment

    • VodaHost
      General & Forum Administrator

      • Mar 2005
      • 12356

      #3
      Re: Can't send e.mail, but can receive

      You are very, very wrong. Your problem is not with VodaHost, your problem is on your end.

      1) did you check to see if your IP is blacklisted? This mean AT&T gave you a dirty Ip Address.
      2) What is your IP?

      VodaHost

      Your Website People!
      1-302-283-3777 North America / International
      02036089024 / United Kingdom
      291916438 / Australia

      ------------------------

      Top 3 Best Sellers

      Web Hosting - Unlimited disk space & bandwidth.

      Reseller Hosting - Start your own web hosting business.

      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


      Comment

      • VodaHost
        General & Forum Administrator

        • Mar 2005
        • 12356

        #4
        Re: Can't send e.mail, but can receive

        Your IP 69.221.221.1 is Black listed all over the place, click the below...

        http://www.robtex.com/rbls/69.221.221.1.html

        VodaHost

        Your Website People!
        1-302-283-3777 North America / International
        02036089024 / United Kingdom
        291916438 / Australia

        ------------------------

        Top 3 Best Sellers

        Web Hosting - Unlimited disk space & bandwidth.

        Reseller Hosting - Start your own web hosting business.

        Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


        Comment

        • Dory
          Sergeant

          • Oct 2006
          • 34

          #5
          Re: Can't send e.mail, but can receive

          Thanks for the reply,

          I see what you mean, what do i do about that?

          Thanks
          Rachel
          capturedeleganceonline.com

          Comment

          • VodaHost
            General & Forum Administrator

            • Mar 2005
            • 12356

            #6
            Re: Can't send e.mail, but can receive

            1) Apology accepted
            2) Try switching your modem on and off, this should assign you a new IP address every time you do this. When you get a new one, run a check on it to make sure it is clean.
            3) If the above does not work call AT&T and complain. demand they give you a clean IP.

            VodaHost

            Your Website People!
            1-302-283-3777 North America / International
            02036089024 / United Kingdom
            291916438 / Australia

            ------------------------

            Top 3 Best Sellers

            Web Hosting - Unlimited disk space & bandwidth.

            Reseller Hosting - Start your own web hosting business.

            Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


            Comment

            • Dory
              Sergeant

              • Oct 2006
              • 34

              #7
              Re: Can't send e.mail, but can receive

              Sorry i do apologise for the accusation, I'm just a bit fed up with it not working...
              Thank you for all your help, I will do that now....

              Thank you
              Rachel
              capturedeleganceonline.com

              Comment

              • Dory
                Sergeant

                • Oct 2006
                • 34

                #8
                Re: Can't send e.mail, but can receive

                Thank you for your help. I had to unplug my moderm twice, but my mail is sending now. The check is still saying i have 4 blacklistings, am i always going to have some? even if i keep unplugging?

                At least i now know what to do if it happens again...

                Once again thank you for all your help.
                Rachel
                capturedeleganceonline.com

                Comment

                • VodaHost
                  General & Forum Administrator

                  • Mar 2005
                  • 12356

                  #9
                  Re: Can't send e.mail, but can receive

                  who knows, as long as it is sending, that is the important part.

                  VodaHost

                  Your Website People!
                  1-302-283-3777 North America / International
                  02036089024 / United Kingdom
                  291916438 / Australia

                  ------------------------

                  Top 3 Best Sellers

                  Web Hosting - Unlimited disk space & bandwidth.

                  Reseller Hosting - Start your own web hosting business.

                  Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                  Comment

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