Accessing Webmail making me log in over and over

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  • maritza
    Sergeant

    • Feb 2007
    • 25

    Accessing Webmail making me log in over and over

    For some reason, when I try to access my webmail through my domain name: www.carabellaskincare.com/webmail, it takes me to the login screen but when I login and click on Horde, it tells me I've been logged out. So I log in again and get the same message over and over.

    But....when I log into my webmail through the control panel, this doesn't happen. Why? I need to be able to access my webmail from anywhere...any computer.

    Thanks,
    Maritza
  • Dream Lady
    Major General

    • Feb 2006
    • 2036

    #2
    Re: Accessing Webmail making me log in over and over

    Hi Maritza: I just logged into my webmail account www.journeyshappen.com/webmail, typed in my username and password, selected Horde (only one you can now) and it took me right in. So I am not having that problem. Be sure that you are typing your user id and password letter for letter/number, case sensitive. For your info, another way that I check my webmail is by accessing www.web2mail.com. You can pick up your email there as well. Just another option and it's free. If neither of those work for you, then I would submit a support ticket. Good Luck to you.
    Cindy Smentowski

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    • maritza
      Sergeant

      • Feb 2007
      • 25

      #3
      Re: Accessing Webmail making me log in over and over

      thank you, dream lady. it's not username/password issues my computer is remembering them...

      i will send a support ticket but thanks for the other option!

      maritza

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