Email and CPanel

[coffeegourmet]

I have all but given up trying to set up my email on Outlook Express, I cannot get any of the settings to work!

However I am using the Horde email in my cpanel, but cannot figure out how to get into my different email boxes that I have. I have three set up, one for customer service, one for my newsletter, and one for my refunds. I can't seem to figure out how to switch from one mail box to another.

Also is there a way to have my mail that is sent there forwarded to my normal email account so I do not miss any and can receive them at my other job, my employer is blocking the isp for my cpanel there.

Thanks for the help!
Chris

[VodaHost]

Re: Email and CPanel

1) Click the below for instructions on how to set up outlook express. It is very easy...Where are you going wrong?

http://www.vodahost.com/vodatalk/email-problems-pop-smtp-webmail/3472-help-i-can-not-set-up-my-email.html

2) If you are using horde and you want to check a particular email account, you must use that email account ass the login user name....So log out of horde and log back in....

For example.....

If I wanted to check out...

support@abc.com

I would login

abc.com/webmail

username: support@abc.com
password: *********

[VodaHost]

Re: Email and CPanel

Also is there a way to have my mail that is sent there forwarded to my normal email account so I do not miss any and can receive them at my other job, my employer is blocking the isp for my cpanel there.

Use the mail forwarding feature in your cPanel.

[coffeegourmet]

Re: Email and CPanel

1) Click the below for instructions on how to set up outlook express. It is very easy...Where are you going wrong?

http://www.vodahost.com/vodatalk/email-problems-pop-smtp-webmail/3472-help-i-can-not-set-up-my-email.html

Okay here is what I got, maybe this will help because I have gone through the tutorials twice already.


The password I am using is the same one that I set up. So am I supposed to be using my Voda name and password? Or the email address one. Also for the outgoing mail server, do I use the mail.ccwenterprises.biz or my ISP outgoing mail server, smtph.sympatico.ca? I have tried both and neither one has worked.

Thanks for the help.

[VodaHost]

Re: Email and CPanel

the account name should be the full email address.

[coffeegourmet]

Re: Email and CPanel

Voda Host,

Thank you for your quick reply! I will try that tomorrow when I get a chance. Everything looks good than?

[coffeegourmet]

Re: Email and CPanel

Okay I tried it in Outlook and it still does not work, I dont' know what I am doing wrong!

So I went and downloaded Eudora and tried using the tutorial, and it does not work now. I used the outgoing and incoming mail settings as "mail.ccwenterprises.biz" and tried to send a test email, it said the connection was refused.

I didn't know it would be this much trouble just setting up some email addresses! HELP ME!

[lorikirstein]

Re: Email and CPanel

I really feel your pain. This does seem to be the one thing that is hard to get help with.

In my Outlook setup (let's save the fact that I don't even use Outlook for later), for the incoming mail server I used mail.lkarts.com (LKarts is my website name), and for outgoing I referenced my ISP people - so that was mail.sbcglobal.net. Now what's happening is that when I click on the link on the website, it does bring up Outlook with the correct address in the To field. But I have NO idea where the email is going!

If any of this is useful, great. If it's useless, my apologies!!! But I did want you to know that I too am having trouble getting the kind of support around these issues that someone like me needs (I'm pretty clueless, so I need a lot of hand-holding.)

[coffeegourmet]

Re: Email and CPanel

Yeah I hear you on the hand holding part! *LOL* I have more or less gave up on the email and am just using my company email that I have always used. Sure people get mail from C.C.W. Enterprises, but I always put My Coffee Gourmet in the subject line and sign it that signature. I may try and figure out if I can change the reply to address on it (MSN premium) I just have not figured that out either!