Contact/Action Form email problem...

**navaldesign** · 06-10-2007, 09:00 PM

Re: Contact/Action Form email problem...

No need to setup a BV account, though it would be useful.

The problem seems to be that the email field in the form is named something else than the correct "email". That , if you are using the script presented here in the VH forum.

Make sure to use the script in BlueVoda Forms Tutorial Part 1 for your action page and i beleive that you will be ok. Or, use Advanced BlueVoda Form Processor

**Squiddy** · 06-10-2007, 11:31 PM

Re: Contact/Action Form email problem...

Hey thanks for the reply....I'm new at this....so let me understand....

Originally posted by navaldesign View Post

The problem seems to be that the email field in the form is named something else than the correct "email". That , if you are using the script presented here in the VH forum.

By "email field" in the form....you mean the field where the visitor adds his email address? It is named "email".
Or did you mean the "message portion"?...my entire "contact" page???

I am using the BV format from the tutoral (advanced version with messages).
And please believe me....I've watch the videos and followed the written directions below them step by step many times now.....it's driving me nuts....LOL.

It seems that the problem is the portion of the error message...comcast.net requires valid sender domain???

Because it seems to be attempting to send the submission...as all my tests end up in my horde mailbox with the failed delivery message from my first post.
What is a "valid sender domain"?

any other suggestions or is setting up a BV email account my only option?

**Andy128** · 06-11-2007, 02:48 AM

Re: Contact/Action Form email problem...

Can you post your page url and the php code that you are using?

Andy

**Squiddy** · 06-11-2007, 06:07 AM

Re: Contact/Action Form email problem...

My Form page...(contact page)

404 Not Found

http://www.tempdent.net/contact.html

And my Thank you page....(action page)

404 Not Found

http://www.tempdent.net/action.php

This is the html I inserted in the : "inside body tag" portion of the action page html....

<?PHP
$mailto = "tempdent@comcast.net";
$email = $HTTP_POST_VARS[email];
if ($email == "") {
$email = $mailto;
}
$mailsubj = "Message from the Website";
$mailhead = "From: $email\n";
reset ($HTTP_POST_VARS);
$mailbody = "Values submitted from web site form :\n";
while (list ($key, $val) = each ($HTTP_POST_VARS))
{
if ($key!="submit")
{
$mailbody .= "$key : $val\n";
}
}
mail($mailto, $mailsubj, $mailbody, $mailhead);
?>

**navaldesign** · 06-11-2007, 06:39 AM

Re: Contact/Action Form email problem...

Both your form and your script seem correct. I have made a couple of trial submissions. Check your mail to see if you received them or not.

**Squiddy** · 06-11-2007, 12:50 PM

Re: Contact/Action Form email problem...

No not in my tempdent@comcast.net mailbox......

But I got the failed delivery message in my Horde mailbox....
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

tempdent@comcast.net
SMTP error from remote mail server after RCPT TO:<tempdent@comcast.net>:
host gateway-s.comcast.net [63.240.76.26]: 550 [PERMFAIL] comcast.net requires valid sender domain

------ This is a copy of the message, including all the headers. ------

Return-path: <uqqycyaq@voda15.vodahost.com>
Received: from uqqycyaq by voda15.vodahost.com with local (Exim 4.63)
(envelope-from <uqqycyaq@voda15.vodahost.com>)
id 1Hxb5u-0003hD-Oa
for tempdent@comcast.net; Sun, 10 Jun 2007 23:01:30 -0500
To: tempdent@comcast.net
Subject: Message from the Website
From: info@????design.it
Message-Id: <E1Hxb5u-0003hD-Oa@voda15.vodahost.com>
Date: Sun, 10 Jun 2007 23:01:30 -0500

Values submitted from web site form :
Name : Naval testing
email : info@????design.it
phone : 123456789
Submit : Submit Now
Checkbox1 :
Checkbox2 :
Checkbox3 :
TextArea : Additional info here: tsting your form

**Watdaflip** · 06-11-2007, 07:57 PM

Re: Contact/Action Form email problem...

It is probably because comcast has some anti spam system setup. It is checking the host for the email address, and checks where the email is coming from and they don't match up, so it is blocking the email

**navaldesign** · 06-11-2007, 08:06 PM

Re: Contact/Action Form email problem...

As Watdafip is saying, it is most probable that it is a spam filer issue. Transform the script to be:
<?PHP
$mailto = "tempdent@comcast.net";
$email = $HTTP_POST_VARS[email];
$mailsubj = "Message from the Website";
$mailhead = "From: Our Web form < uqqycyaq@voda15.vodahost.com >" . "\r\n";
reset ($HTTP_POST_VARS);
$mailbody = "Values submitted from web site form :\n";
while (list ($key, $val) = each ($HTTP_POST_VARS))
{
if ($key!="submit")
{
$mailbody .= "$key : $val\n";
}
}
mail($mailto, $mailsubj, $mailbody, $mailhead);
?>

and test it

**Squiddy** · 06-12-2007, 12:35 AM

Re: Contact/Action Form email problem...

Ahhhh......no go with the new script.

Talked with Comcast.....their customer service was useless....LOL
Comcast is pretty big in the North East U.S., I'd of thought this problem would of come up before? Guess not.

So do we conclude that the best I could do is create a BV email account?
Hopefully it has auto-forward.

Or do you guys have any other tricks I might try.

And let me add what others have said......you guys are great.
Thank you so much for all your time and help.
It is MUCH appreciated.

**Andy128** · 06-12-2007, 01:06 AM

Re: Contact/Action Form email problem...

Why not? Create a BV mail account and then forward it to your comcast account. Works for me.

Or............create a free Yahoo or Gmail account and see if that works. If it does- then you would know it is a comcast issue for sure.

Andy

**Squiddy** · 06-12-2007, 04:41 AM

Re: Contact/Action Form email problem...

I'll look into that.....
Hope this isn' a silly question but.....
Is a BV email account different from the Horde email account?

**Andy128** · 06-12-2007, 04:52 AM

Re: Contact/Action Form email problem...

Horde is installed and is one of the E-mail programs avaliable to you. Mine is Horde and / or Squirrel Mail.

Andy

**Squiddy** · 06-12-2007, 05:23 AM

Re: Contact/Action Form email problem...

OK,
Got it working with my new Yahoo mailbox.
They want $19.99/yr to use ATUOMATIC forwarding it to my comcast mailbox.
I'll hold off on that.
But at least I'll be able to receive contact info from clients....
till I can figure this out.....
or at least find a free mailbox with free AUTOMATIC forwarding.
Not quite sure how to use the Horde system mailbox yet. it does appear to have automatic forwarding from what I can see.

**navaldesign** · 06-12-2007, 06:10 AM

Re: Contact/Action Form email problem...

In your BV control Panel, you can forward the emails to your Comcast address.

However, i really do not understand all this. Why don't you simply setup an email address in your BV account, and have the form mail there ? Then, you simply setup your Outlook Express to receive the emails directly in your computer, and you are done. You don't even need to enter Horde or wahtever else.

I have some 20 email adresses (between professional and private ones). I would go grazy if i had to open 20 different web mail services. I have set my Outlook, and i receive everything on my desktop.

Contact/Action Form email problem...

Contact/Action Form email problem...

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