server requires authentication

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  • j.pag
    Sergeant First Class

    • Sep 2008
    • 53

    server requires authentication

    can anyone please tell me how to authenticate my outgoing server please.
    thanks Jill
    sigpic
  • Karen Mac
    General

    • Apr 2006
    • 8332

    #2
    Re: server requires authentication

    Contact your isp.

    they are the ones requesting it.

    Karen

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

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    • j.pag
      Sergeant First Class

      • Sep 2008
      • 53

      #3
      Re: server requires authentication

      Thanks Karen, sorry i dont understand what is isp? and how do i contact them? Is this the phone company that provides my broadband? Message says outgoing server (server requires authentication) port 25... port 465
      sigpic

      Comment

      • DarrenC
        Brigadier General

        • Jul 2008
        • 1750

        #4
        Re: server requires authentication

        ISP stands for Internet Service Provider, so yes you need to contact them. Their telephone will be on your monthly bill.
        Happy Building

        DarrenC

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        • j.pag
          Sergeant First Class

          • Sep 2008
          • 53

          #5
          Re: server requires authentication

          many thanks, iīll contact them.
          sigpic

          Comment

          • j.pag
            Sergeant First Class

            • Sep 2008
            • 53

            #6
            Re: server requires authentication

            Thanks DarrenC, but it seems that i need more help. I have just phoned telefonica spain and they say that port 25 is open at their end and that they cant do anything for the port 465. Can anyone tell me what i have to do now please. Jill
            sigpic

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            • Watdaflip
              Major General

              • Sep 2005
              • 2116

              #7
              Re: server requires authentication

              Do you have a firewall installed on your computer (many antivirus's come with a firewall). Also are you using a router or hub (basically is there anything connected between the modem and your computer?)

              Register/Login Script
              Do you use a Password Protected Directory? Need a way to allow users to make their own account, try my .htaccess Login Script

              Comment

              • j.pag
                Sergeant First Class

                • Sep 2008
                • 53

                #8
                Re: server requires authentication

                yes there is a firewall and yes there is a router.
                sigpic

                Comment

                • Watdaflip
                  Major General

                  • Sep 2005
                  • 2116

                  #9
                  Re: server requires authentication

                  Make sure that neither is blocking the ports you need.

                  Depending on your router the IP to access it will change, but it will most likely either be: (whatever it is it will start with 192.16
                  192.168.1.0
                  192.168.1.1

                  Register/Login Script
                  Do you use a Password Protected Directory? Need a way to allow users to make their own account, try my .htaccess Login Script

                  Comment

                  • j.pag
                    Sergeant First Class

                    • Sep 2008
                    • 53

                    #10
                    Re: server requires authentication

                    Thanks for answering again watdaflip, but i really do not know anything about computers, so what do i have to do to check these please?
                    sigpic

                    Comment

                    • Karen Mac
                      General

                      • Apr 2006
                      • 8332

                      #11
                      Re: server requires authentication

                      It doesnt matter about port 25 being open. You must use your logins to the isp to send mail thru them... else youd use your domain mail

                      mail.yourdomain.com

                      and your vodahost email and password...

                      If it wont send then its your isp

                      smtp.ispdomain.com
                      your isp user name and passwords

                      See this tutorial



                      The first email setting screen would be your voda host where they do the demo1234.com

                      Pay CLOSE attention to the OUTGOING SERVER part and HOW to find it.. here you need your ISP information

                      Karen

                      VodaHost

                      Your Website People!
                      1-302-283-3777 North America / International
                      02036089024 / United Kingdom
                      291916438 / Australia

                      ------------------------

                      Top 3 Best Sellers

                      Web Hosting - Unlimited disk space & bandwidth.

                      Reseller Hosting - Start your own web hosting business.

                      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                      Comment

                      • j.pag
                        Sergeant First Class

                        • Sep 2008
                        • 53

                        #12
                        Re: server requires authentication

                        Thanks Karen, i watched the tutorial but it hasnīt helped, i dont want to add another email account as the one i set up is in the name i want so i dont know how to acess the server infomation. The email is set up in outlook not outlook 3 , the problem now is that all mail i reply to goes out in my default name and i dont know how to correct it. Thanks Jill
                        sigpic

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                        • j.pag
                          Sergeant First Class

                          • Sep 2008
                          • 53

                          #13
                          Re: server requires authentication

                          Karen, how do i get the isp infomation, do i have to contact telefonica again? Thanks Jill
                          sigpic

                          Comment

                          • Karen Mac
                            General

                            • Apr 2006
                            • 8332

                            #14
                            Re: server requires authentication

                            Yes..from telfonica

                            Outlook or outlook3

                            Just go open outlook, tools, accounts and edit

                            When u send mail.. should be a drop down box with all your accounts listed there and you select the one you want to send it.

                            Karen

                            VodaHost

                            Your Website People!
                            1-302-283-3777 North America / International
                            02036089024 / United Kingdom
                            291916438 / Australia

                            ------------------------

                            Top 3 Best Sellers

                            Web Hosting - Unlimited disk space & bandwidth.

                            Reseller Hosting - Start your own web hosting business.

                            Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                            Comment

                            • j.pag
                              Sergeant First Class

                              • Sep 2008
                              • 53

                              #15
                              Re: server requires authentication

                              Karen, iīm sorry to be such a pain but when i login to cpanel it goes straight to the page for preferences, mail, files, logs, etc. How do i get to open the outlook page with tools on it? Thannks Jill
                              sigpic

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