Unable to Login at Webmail

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  • Kensin
    Private

    • Nov 2009
    • 3

    Unable to Login at Webmail

    Hi, after setting up my email using the cPanel, I am unable to do a Webmail login. The instructions given in the cPanel :

    "You can check the webmail for any account by logging into https://spectrumlearning.net:2096 with the full username (user@domain.com) and password for the email account or by clicking on the below icon.
    I tried both https://spectrumlearning.net:2096 and the hyperlink "Go to Webmail Login" (http://67.228.244.196:2082/xferwebmail/). On both websites, I was unable to get into my webmail.

    Appreciate any help you can give. Thank you.

    Ken
  • DarrenC
    Brigadier General

    • Jul 2008
    • 1750

    #2
    Re: Unable to Login at Webmail

    Try

    www.yourdomain.com/webmail as your access point

    Username - user@yourdomain.com
    Password - What ever you gave it

    Darren
    Happy Building

    DarrenC

    Comment

    • Kensin
      Private

      • Nov 2009
      • 3

      #3
      Re: Unable to Login at Webmail

      Dear Darren,

      Thank you very much for such prompt reply.

      I followed your suggestion using www.spectrumlearning.net/webmail. Unfortunately, I was still unable to login. The following is the message that I keep getting

      "The server www.spectrumlearning.net at WebMail requires a username and password.
      Warning: This server is requesting that your username and password be sent in an insecure manner (basic authentication without a secure connection)."

      Appreciate your help again please.

      Best regards,
      Ken

      Comment

      • DarrenC
        Brigadier General

        • Jul 2008
        • 1750

        #4
        Re: Unable to Login at Webmail

        If I follow this link www.spectrumlearning.net/webmail I get the pop up a box for a username and password. This looks normal!!

        The email address (Username) and password, you say you have set up in your Cpanel. I would double check this. My instinct tells me you have a discrepancy between what you set up and what you are trying to use to access your webmail.

        Darren
        Happy Building

        DarrenC

        Comment

        • Kensin
          Private

          • Nov 2009
          • 3

          #5
          Re: Unable to Login at Webmail

          Hi Darren,

          Thanks again for following up. I double checked the email ID and re-tried. Got the same error. I changed my password and still got the same error. So I deleted and created a new email ID. It worked! Don't know why but it works. I am happy.

          Bestregards,
          Kensin

          Comment

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