still can't send

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  • TWO CATS
    First Lieutenant

    • Feb 2006
    • 192

    still can't send

    I don't understand ***** if the email works for you ,why doesn't work for us .we still keep getting the same error message and still can't send.I have set it up exactly as you said I can't see any problem but still no go.Why are we able to recieve if something is wrong?Maybe We are just dumb
    because we just can't figure it.Please help if you can
    Two Cats
    www.catpetalogue.com
  • navaldesign
    General & Forum Moderator

    • Oct 2005
    • 12080

    #2
    Re: still can't send

    Originally posted by TWO CATS
    I don't understand ***** if the email works for you ,why doesn't work for us .we still keep getting the same error message and still can't send.I have set it up exactly as you said I can't see any problem but still no go.Why are we able to recieve if something is wrong?Maybe We are just dumb
    because we just can't figure it.Please help if you can
    Two Cats
    www.catpetalogue.com
    Try sending an email directly from your neomail in CP. If that works, then it is either your Outlook settings or your ISP blocking port 25. Test and see if you can send emails from CP
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    • Brad
      Forum Administrator

      • Jun 2005
      • 525

      #3
      Re: still can't send

      Yes, please contact your isp and ask them if they are blocking port 25. Also
      please click the below;


      VodaHost

      Your Website People!
      1-302-283-3777 North America / International
      02036089024 / United Kingdom
      291916438 / Australia

      ------------------------

      Top 3 Best Sellers

      Web Hosting - Unlimited disk space & bandwidth.

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      Comment

      • TWO CATS
        First Lieutenant

        • Feb 2006
        • 192

        #4
        Re: still can't send

        Thanks I'll Try to send from c.p I didn't think of that
        Two Cats
        www.catpetalogue.com

        Comment

        • TWO CATS
          First Lieutenant

          • Feb 2006
          • 192

          #5
          Re: still can't send

          I don't know if this will help others ,but I finally got it right.
          needed to change outgoing to mail.my ISP.com not mail.mywebsite.com
          It seems to be working fine with this change
          I hope this helps for others having the same problem
          Thanks guys I really appreciate you input
          Two Cats
          www.catpetalogue.com

          Comment

          • VodaHost
            General & Forum Administrator

            • Mar 2005
            • 12356

            #6
            Re: still can't send

            Yes...it is VERY helpful.

            VodaHost

            Your Website People!
            1-302-283-3777 North America / International
            02036089024 / United Kingdom
            291916438 / Australia

            ------------------------

            Top 3 Best Sellers

            Web Hosting - Unlimited disk space & bandwidth.

            Reseller Hosting - Start your own web hosting business.

            Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


            Comment

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