E-Mail Bounce Back

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  • Neil
    Private First Class

    • Nov 2011
    • 7

    E-Mail Bounce Back

    Hi

    I have two sales guys at another site, who are experiencing problems with e-mails. They have the same settings as they had when they were based here with me, but now they are working from another site, they are reporting bounce back or undeliverable e-mails from customers trying to e-mail them.

    They can however send e-mails without problems, what could be wrong.

    Neil
  • VodaHost
    General & Forum Administrator

    • Mar 2005
    • 12356

    #2
    Re: E-Mail Bounce Back

    Most likely the ISP in there location requires them to use the ISP's SMTP settings instead of the default ones that they are currently using.

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