Spam Assassin

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  • paulsdunford
    First Sergeant

    • Sep 2010
    • 80

    Spam Assassin

    I have looked through previous entries, and the knowledge base, so forgive me if I missed something. My problem is that having just enabled Spam Assassin I cannot find the spam folder. I have checked the 'enable spam folder' option when I enable Spam Assassin in cPanel.

    I use Squirrel Mail. There's no folder showing for spam. I have logged out and in again in case this needed to be done after enabling Spam Assassin. Likewise I logged out of cPanel and logged in again just in case that was necessary.

    I probably missed something simple and I'd appreciate the usual shove in the right direction!

    Thanks

    Paul

  • VodaHost
    General & Forum Administrator

    • Mar 2005
    • 12356

    #2
    Re: Spam Assassin

    Hi,

    You will need to create and subscribe to the spam folder:

    Go to the cPanel webmail area and choose SquirrelMail.
    Click on the Folders link at the top of the page.
    Under Create Folder, enter the name 'spam' for the new folder.
    Click Create.

    If the folder does not automatically list itself in the Subscribe list under the Unsubscribe/Subscribe area, you will need to manually subscribe to the folder by selecting the spam folder and clicking Subscribe.

    If the above does not work, please open a support ticket!

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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    Comment

    • paulsdunford
      First Sergeant

      • Sep 2010
      • 80

      #3
      Re: Spam Assassin

      Many thanks. It worked perfectly. I appreciate the prompt and clear response.

      Best regards

      Paul


      Originally posted by VodaHost View Post
      Hi,

      You will need to create and subscribe to the spam folder:

      Go to the cPanel webmail area and choose SquirrelMail.
      Click on the Folders link at the top of the page.
      Under Create Folder, enter the name 'spam' for the new folder.
      Click Create.

      If the folder does not automatically list itself in the Subscribe list under the Unsubscribe/Subscribe area, you will need to manually subscribe to the folder by selecting the spam folder and clicking Subscribe.

      If the above does not work, please open a support ticket!

      Comment

      • VodaHost
        General & Forum Administrator

        • Mar 2005
        • 12356

        #4
        Re: Spam Assassin

        Hi, you're welcome!

        VodaHost

        Your Website People!
        1-302-283-3777 North America / International
        02036089024 / United Kingdom
        291916438 / Australia

        ------------------------

        Top 3 Best Sellers

        Web Hosting - Unlimited disk space & bandwidth.

        Reseller Hosting - Start your own web hosting business.

        Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


        Comment

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