unable to login support ticket..

[naghosthunter]

Iam having issues with xcpanel and none of my stuff wants to install into the directories i create was told to put in a support ticket and when i did i typed in my email and password and it says invallid email or password and it is valid.

thanks
jim

[Karen Mac]

Re: unable to login support ticket..

Jim

Heres a link to the help desk to help reset your passwords or support ticket signin info

http://support.vodahost.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=6&parentid=0

see if you can follow thru on the steps there, and get logged in.

Karen

[Sarah]

Re: unable to login support ticket..

you can also just send an email to support@vodahost.com

[naghosthunter]

Re: unable to login support ticket..

thank you both will try one then if no go then will try the other

[naghosthunter]

Re: unable to login support ticket..

thanks had to go with option number 2 email.

[scubadiver]

Re: unable to login support ticket..

You have to use the user name and password that you use in the forum not the ones you use for the cp.