Vodahost Renewal coming up december 2006

[dolcevit]

Hi,
very soon my current subscription (1 yr) will be up beginning of december.
In Voda Billing Services, NO WHERE BUT NO WHERE is a renewal option visible.

Could someone tell me how do I renew in advance?

I would hate to have my web-site "cut-off" all of a sudden simple because I forgot to renew.

regards
dolcevit
www.dolcevitacatering.co.uk

[navaldesign]

Re: Vodahost Renewal coming up december 2006

BS, click on My sites, select your site from the table that appears, and on the left hand, bottom, Renew

[dolcevit]

Re: Vodahost Renewal coming up december 2006

Hi,
sorry, but it's as clear as mud.

In MySites I see the presence of MyPackage and MyDomain in the table.


I bought an annual package which has status "on" and is plan-based.
My domain was NOT however bought with Vodahost.

If I wish to renew my package, there is simply no where to do so.
For the domain, when I click on renew (which is currently set to "no"), nothing happens.


My package is valid until the 12/12/2006. I have the distinct impression that on that date, I will simply be cut off.

I am not reassured at the moment. Would it be possible for someone to simply switch my package to "renewable".
regards
dolcevit
www.dolcevitacatering.co.uk

[navaldesign]

Re: Vodahost Renewal coming up december 2006

No, you will not be cutoff. You will be emailded a notification. However, you can submit a support ticket to the sales department and ask them to renew your account now and send you the invoice.

[VodaHost]

Re: Vodahost Renewal coming up december 2006

Do not worry. You will be sent a invoice, you will not be cut off.