Having problems with downloading pages

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  • Jeannine
    Corporal

    • Mar 2007
    • 10

    Having problems with downloading pages

    Hi!! I am new so please bare with me. I hope you guys can understand what I am trying to do. Ok here goes!!
    First my new website is http://www.craftingstyles.org
    I have files for customers to download after they make a purchase. I went to the tutorials and the download e-mail I recieved and did what was told. I uploaded a folder named "Items in the FTP manager. In this folder has my files that people are suppose to download.
    I will make an example here ok.
    In my Items folder I have one of my files with ssd101
    Now this folder is in "my document" ok I created files from microsoft word to go into this folder. ok. Follow me so far? Ok
    On my thank you page I created a download button and the link is:

    Even if I don't put doc the link still does not work. I get an error page. This error shows up on all of the downloads.
    If you want you can go to http://www.craftingstyles.org/tyssd101.html
    click on the download button and you will see what I get. What am I doing wrong here? Do I have to pull all of the files out from the Items folder and upload each file separately? Or What? Also I am hoping the customers get these files in like a PDFformat.
    Can you tell me what link I am suppose to have on all my downloads also? I thought I had it right but I guess not.

    Any help is most appreciated.
    Thank you
    Jeannine
  • davidundalicia
    General

    • Mar 2006
    • 6294

    #2
    Re: Having problems with downloading pages

    First, I cannot find a folder on your website called "items"
    however I did find an empty folder called "Items" ( capital I )

    If you want your files to be downloaded as pdf then they should
    be in the pdf format and end with .pdf

    I hope that when you get this working that you will CHANGE the folder name and file names otherwise people can download them for free........
    Have fun
    Regards..... David

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