404 erroor on new page

[Natalie25]

I have added a new page to my site by cloning another page and I am able to publish it but keep coming up with a 404 when trying to access it. when verifying the links it says URL not found what am I doing wrong.

Thanks
www.nataliehumemakeupartist.com

[Natalie25]

Re: 404 erroor on new page

can anyone help me here as Iam at a total loss

[Collectors-info]

Re: 404 erroor on new page

Hi, I can only assume that the page isn’t spelt the same as the link or there maybe a capital letter or space where it shouldn’t be?
Are you talking about this page/dead link? http://www.nataliehumemakeupartist.com/extras.html

[VodaHost]

Re: 404 erroor on new page

can anyone help me here as Iam at a total loss

Nobody can help you unless you tell us what page your talking about, please provide a link.

[Natalie25]

Re: 404 erroor on new page

Hi, I can only assume that the page isn’t spelt the same as the link or there maybe a capital letter or space where it shouldn’t be?
Are you talking about this page/dead link? http://www.nataliehumemakeupartist.com/extras.html

yes Chris its this page thanks

[Collectors-info]

Re: 404 erroor on new page

Strange! Are you sure you have named the page as just extras & published to your public_html directory. ?

[Natalie25]

Re: 404 erroor on new page

Strange! Are you sure you have named the page as just extras & published to your public_html directory. ?

yeah I checked all that and it even says its published

[Collectors-info]

Re: 404 erroor on new page

Hi, I assume that when you cloned another page you renamed it to extras?
The only thing I can suggest is going to the cpanel & seeing if its there.
If so! Click on the file & then click on the url that will show on the right hand side of the page in cpanel & see if this brings it up.

[Natalie25]

Re: 404 erroor on new page

Hi, I assume that when you cloned another page you renamed it to extras?
The only thing I can suggest is going to the cpanel & seeing if its there.
If so! Click on the file & then click on the url that will show on the right hand side of the page in cpanel & see if this brings it up.

now you mention it Chris when I cloned it Im not sure now if I named it extras at this point as it would not allow me and I had to rename it Im not sure now

[Natalie25]

Re: 404 erroor on new page

ah just checked and its saved as a PHP how do I change this

[Collectors-info]

Re: 404 erroor on new page

LOL. Go into the page properties area (View/page properties) & change the file extension box to html. Save & re-publish.

PS. I see you were thinking of using the light box? If its for your gallery, you will have to reduce your original image’s dramatically for it to work..
If you need a hand will be able to help tomorrow. Got an early one tomorrow, so must get some Zzzzzz’s now.

Good luck.

[Natalie25]

Re: 404 erroor on new page

LOL. Go into the page properties area (View/page properties) & change the file extension box to html. Save & re-publish.

PS. I see you were thinking of using the light box? If its for your gallery, you will have to reduce your original image’s dramatically for it to work..
If you need a hand will be able to help tomorrow. Got an early one tomorrow, so must get some Zzzzzz’s now.

Good luck.

Thanks Chris Im not at home today so will change it when I get in, also thanks re the lightbox, do you know will I need to upload all my pics again when using is on thelightbox icon or can I just amend what I have

[Collectors-info]

Re: 404 erroor on new page

Hi, think we will have to 1st resize them & then at the same time save them with a new web friendly name. I have sent you an email.

Chris.

[Natalie25]

Re: 404 erroor on new page

Hi, think we will have to 1st resize them & then at the same time save them with a new web friendly name. I have sent you an email.

Chris.

Hi Chris just got your mail been flat out busy

[Collectors-info]

Re: 404 erroor on new page

Hi Chris just got your mail been flat out busy

Know problem! Nice to know you’re busy. If you need a hand give us a call.