Preview error

[smcatering]

Hello Voda Family,
I am trying to preview a new website I am working on, but I keep getting a pop up window with an error message that says "unexpected file format". Any reason why? I'm sure it's something very simple, but it really has me tied up. As always, many thanks in advance for the help.

Mike

www.details-matter.com

[VodaHost]

Re: Preview error

1) reboot your computer
2) make sure you only have one bluevoda open, do not have any other programs open.

[lovethatbluegrassmusic]

Re: Preview error

1. check the file in blue voda and see if it has .bvp as an extension
2. if you have a background, delete it and try preview with just no
background.
3. check any pictures you've added to the page and see if the file
type for the pic is other than .jpg
4. do you have any flash running? perhaps there is a problem there.

just some simple suggestions!

[smcatering]

Re: Preview error

As always, many thanks. The problem has been corrected. Another reminder why you guys are the best in web hosting and support I have ever come across.