connecting to server

[samsonman]

Just today joined BlueVoda. When I attempt to connect to the FTP server, I get a 530 error, which is "authenication failed" statement.
My question is.....how long do I have to wait until I can prepare my web page, and get in on the web, or do I have to wait at all?
Thanks.

[VodaHost]

Re: connecting to server

Please allow 24 hours for us to set up your account.

[samsonman]

Re: connecting to server

May I ask another question. Once my account has been set up will it automatically upload my web page....which I have already uploaded onto your FTP server, or will I have to upload onto your server again?
Thanks for you prompt responses....they are much appreciated by everyone.

kimball pate
ID 2579

[VodaHost]

Re: connecting to server

If you do not have an active account yet, you have not uploaded anything.
You can upload as soon as you receive your username and password.

[samsonman]

Re: connecting to server

Hi. I suppose I am lost and confused, which is normal. I do have a user name and password as indicated on my Order Confirmation sheet (12-12-05). Does this mean my account is active and that my domain is internet accessible, or will I received an email about same?
Thanks.
kimball Pate Client ID: 2579

[VodaHost]

Re: connecting to server

Yes, your account is active.

[samsonman]

Re: connecting to server

I have a publication (PDF) on my desktop which will be my 1st web site. Can you direct me to the proper tutorial video I need in order to transfer?
Thanks

kimball
ID 2579