Index page not showing

[ErynRene]

Hi There,

This is Eryn. My domain name is www.lynkpromotions.com.

I've loaded my index pages as index.html and index.bvp since I do not know which one to use. Why aren't the pages automatically html pages ?

Instead of going to the index page when you go to the url it shows the directory instead. How do I get my index page to show.

Thanks, and waiting to hear from you,

Eryn

[DCOFFICESERVICES]

Re: Index page not showing

Hi Eryn

Just save your page as index (all lower case) and publish.

the .bvp is added automatically and when you publish it automatically converts to .html

Regards

Darren

[ErynRene]

Re: Index page not showing

Hello again Darren,

I've changed the extension 3 times and reloaded without extension and I'm still not seeing the page I've created with BlueVoda on my computer.

Please advise,
Thank you
Eryn

[DCOFFICESERVICES]

Re: Index page not showing

Might be a silly question but I don't know what you mean by reloading?

After you have saved the page as index (all in lower case) are you publishing the page by clicking on file (top left of BV page) and clicking on publish?

[ErynRene]

Re: Index page not showing

I publish with filezilla ftp

Thanks,
Eryn

[DCOFFICESERVICES]

Re: Index page not showing

I've never used it Eryn

Are you publishing to Vodahost?

Bluevoda is a Free builder that will only work when you publish to your Vodahost account.

Have you signed up to VH?

Darren

Darren

[ErynRene]

Re: Index page not showing

I've used the publish option under 'file' - I've copied and pasted the username and password that was sent to me.

It says the supplied password is incorrect. However, this is the password that I've used to login and to send files through the ftp

Please advise,
Thank you
Eryn

[DCOFFICESERVICES]

Re: Index page not showing

Have you selected the corect serverIP as well?

[ErynRene]

Re: Index page not showing

I am a Voda Host client, yes.

[ErynRene]

Re: Index page not showing

Here are the settings I was given. They do work since I can see my files on the server in the public html folder,

however, when you go to the url www.lynkpromotions.com all you can see is the directory of files instead of it opening the index page.

Thanks.

[DCOFFICESERVICES]

Re: Index page not showing

I am a Voda Host client, yes.

I gathered that..lol

You mentioned you copied and pasted your user name and password to the publishing dialogue window. Did you also select the correct serverIP as per your emailed login details?

Darren

[ErynRene]

Re: Index page not showing

ftp.lynkpromotions.com
75.126.124.166

[ErynRene]

Re: Index page not showing

Thanks, you located the problem.

But I still do not know why it would not publish with my ftp client. I use that for several different sites.

I need the ftp use as I am not always at one computer when editing pages

thank you

[DCOFFICESERVICES]

Re: Index page not showing

ftp.lynkpromotions.com

75.126.124.166

Ok so it sounds as if you know what you are doing although on my publishing dialogue window it only requires the bottom 3 credentials.

If you are trying to publish and it says your password is incorrect, then I would submit a support ticket. Click customer support (top of this page)

The files you see when you preview your site are simply there waiting for you to publish your site, in particular your landing page which you will have saved in BV as index.

As soon as you get your password sorted out and then publish, your page(s) will be displayed

Darren

[DCOFFICESERVICES]

Re: Index page not showing

Thanks, you located the problem.

But I still do not know why it would not publish with my ftp client. I use that for several different sites.

I need the ftp use as I am not always at one computer when editing pages

thank you

Nice one