Publishing problems

[martabermejo]

Hello,
Im new to Bluevoda and Im having terrible problems to upload my website.
I am working witht BlueVoda Website Builder and every time I click on the "publish" button, error 550 occurs (can't change directory to public_html:no such file or directory). My domain name is unilinguatraducciones.com
What am I doing wrong?
Thanks,
m

[davidundalicia]

Re: Publishing problems

Do you have a Vodahost account ?¿

[martabermejo]

Re: Publishing problems

yes, I have a hosting account with BlueVoda. I have a username and a password. they seem to work just fine. But then error 550 pops up.
Can you help me?
Thanks
m

[davidundalicia]

Re: Publishing problems

Check also that you are using the correct server number in the publishing dropdown box
All 3 must be correct.

[martabermejo]

Re: Publishing problems

I have. I copied them from my welcome email.
The error states that the "public_html" directory can't be found or does not exist.
What do I do?
Once again, thanks for your help
m

[davidundalicia]

Re: Publishing problems

Put in a support ticket listing this thread...............

[martabermejo]

Re: Publishing problems

how do I do that?

[davidundalicia]

Re: Publishing problems

Customer support button - top right of this screen..................