Can someone walk me through this?

[cauzm609]

I am trying to add Google AdSense to my pages. The step where the Voda admin adds my site to it is complete. They say to wait a bit for changes to take effect.

My question is that they say to use SoHo which I am unfamiliar with so the first thing I did this morning was download SoHo to my main directory. I then checked my domain to see that it was gone. I don't know if that was because I downloaded SoHo to my main directory or if it disappearing is part of the process that I am waiting to take effect. So can you tell me do I just wait for my site to reappear or did I erase everything by downloading SoHo to my main directory?

[Karen Mac]

Re: Can someone walk me through this?

Well first who is they?

Second if you added google adsense to an html box, and published.. then you will have to wait

Third if you INSTALLED soho..not downloaded it, to your main site then YES YOU OVERWROTE YOUR SITE.

Go back to fantastico, uninstall soho, and then republish your site.

Karen

[cauzm609]

Re: Can someone walk me through this?

'They' are the VodaHost administration.
I went back and deleted SoHo.
I republished a test index page and I am still getting the same thing.
It is a Google 404 error page saying this site was not found on the server.

[Karen Mac]

Re: Can someone walk me through this?

link please.. i cant tell you a thing without one..

I hope you UNINSTALLED, not deleted. If you simply deleted you will need an account reset

Karen

[cauzm609]

Re: Can someone walk me through this?

https://www.investorsinvitation.com

I went back to the installation area and uninstalled, was that right?

[Karen Mac]

Re: Can someone walk me through this?

yes.. now republish your site.

Karen

[cauzm609]

Re: Can someone walk me through this?

yes I had already, just after your post, still nothing

[Karen Mac]

Re: Can someone walk me through this?

you published the index.html? make sure you are on the right path to public_html

I think you may have DELETED and will need an account reset from deleting the hidden files etc.

Karen

[cauzm609]

Re: Can someone walk me through this?

yes I posted to public_html
like always it is just gone I can't believe this.
Now what do I do?

[Karen Mac]

Re: Can someone walk me through this?

put in a support ticket for an account reset. I cant really tell you without accessing your account and I dont get paid to do it.

Karen

[cauzm609]

Re: Can someone walk me through this?

Ok I put in a support ticket, and when putting in support tickets in the past I know that I will be waiting quite some time for half an answer to which I must respond to wait another day or so to get the other half of the answer. So I'll just go walk out into traffic while I wait.

Thanks for your help!

[Karen Mac]

Re: Can someone walk me through this?

Well this isnt a priority issue. Priority would be the servers, not software and not your mistakes. So after the MAIN issues get taken care of .. these issues get fixed.

So while youre out in traffic, pick up a book on managing your hosting account properly and how to work in cpanel.

Karen

[cauzm609]

Re: Can someone walk me through this?

Right, right well I'll just say that people have a long way to go when it comes to making things 'User Friendly'. All I wanted to do was add something which is commonly added to sites. One single thing which one would think would be easy to install and not until you are in it do you see that that it is not user friendly. And not until you make a mistake is it pointed out to you the simple instructions which would have prevented the mistake in the first place. It comes back to the human race being not User Friendly. They are smart to be sure, but when it comes to ease of use there's a long way to go. Someone should not have to study and become a tech guru just to add a single element which should be a push button process. Those are just my two cents but I'm sure this is now a grudge match and that's because I had a tech issue. Excuse me for asking for help I know it is asking a lot. I'll just have to go read a book from now on rather than ask a person. Books are more 'User Friendly'

[Karen Mac]

Re: Can someone walk me through this?

There are instructions for installing soho correctly if you had read them. Several stickies in that thread.

I cant FIX IT FOR YOU without logging in and seeing whats missing. I could spend HOURS trying to tell you HOW TO CREATE FILES. Thats not USER FRIENDLY EITHER>

Karen

[navaldesign]

Re: Can someone walk me through this?

You have probably created some issue in your account. If not, at least the "index of" would appear (which doesn't) unless you have set it so in your CP.

Your best bet is to:

1. Connect with FTP
2. Make sure that the public_html folder actaully exists
3. If it does, make sure its permissions are 755 (you will need to go one level up, in FTP, to verify the public_html folder permissions.
4. If it doesn't, creat it (File, New folder, create folder "public_html"
5. If you create it, verify permissions (as per above step 3)
6. Publish your index page and test

If everything is fine, publish your pages