Download link problem

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  • bluesbar
    Corporal

    • Sep 2009
    • 11

    Download link problem

    Hi,

    I have a link to download a file on my website thank you page, which is not live? I can copy and paste it into the browser and the download box appears immediately. I have followed the 'How to create a download' but would assume that the link would take you straight to the download.

    How do I make that link live?

    Many thanks
    Steve

    Last edited by bluesbar; 10-22-2009, 05:39 PM. Reason: Did not include my website
  • DarrenC
    Brigadier General

    • Jul 2008
    • 1750

    #2
    Re: Download link problem

    Can you give us a link to this page so we can test it for you?
    Happy Building

    DarrenC

    Comment

    • bluesbar
      Corporal

      • Sep 2009
      • 11

      #3
      Re: Download link problem

      Originally posted by DarrenC View Post
      Can you give us a link to this page so we can test it for you?


      the link is:



      Many thanks DarrenC for your response

      Cheers

      Steve

      Comment

      • DarrenC
        Brigadier General

        • Jul 2008
        • 1750

        #4
        Re: Download link problem

        Yes you have typed the address of this file but you havn't linked it. Highlight it>right click>properties>type in url http://www.kellimae.com/101Motivation.pdf.zip

        EDIT: It also works OK without the .zip extension
        Happy Building

        DarrenC

        Comment

        • bluesbar
          Corporal

          • Sep 2009
          • 11

          #5
          Re: Download link problem

          Originally posted by DarrenC View Post
          Yes you have typed the address of this file but you havn't linked it. Highlight it>right click>properties>type in url http://www.kellimae.com/101Motivation.pdf.zip

          EDIT: It also works OK without the .zip extension
          Hi,

          Thanks for your reply, but I am still having trouble. When I highlight the link and go to properties I get a text properties General tab and have typed those details into the Image box section? as this is the only option available to me?

          Sorry for being thick but not very good at this type of thing at all.

          Thanks
          Steve

          Comment

          • DarrenC
            Brigadier General

            • Jul 2008
            • 1750

            #6
            Re: Download link problem

            Ok I've just tried this for you. Please follow the link below for instructions

            Link Example
            Happy Building

            DarrenC

            Comment

            • bluesbar
              Corporal

              • Sep 2009
              • 11

              #7
              Re: Download link problem

              Originally posted by DarrenC View Post
              Ok I've just tried this for you. Please follow the link below for instructions

              Link Example
              Fantastic..worked a treat.

              Very grateful for your time & help

              Many thanks

              Steve

              Comment

              • bluesbar
                Corporal

                • Sep 2009
                • 11

                #8
                Re: Download link problem

                Originally posted by DarrenC View Post
                Ok I've just tried this for you. Please follow the link below for instructions

                Link Example

                Have tried to using your example upload another item, the link is active on the web page but the page cannot be found??

                I must be doing something wrong but have gone back over & over again and still cannot find the answer.

                Help

                Cheers
                Steve

                Comment

                • DarrenC
                  Brigadier General

                  • Jul 2008
                  • 1750

                  #9
                  Re: Download link problem

                  Steve the only question I have is

                  Did you ftp the document or zip file?
                  Happy Building

                  DarrenC

                  Comment

                  • bluesbar
                    Corporal

                    • Sep 2009
                    • 11

                    #10
                    Re: Download link problem

                    Originally posted by DarrenC View Post
                    Steve the only question I have is

                    Did you ftp the document or zip file?
                    Hi when I go to ftp??? cannot understand it..sorry!

                    Perhaps if I go through what I have done and so you can spot the error, if that is Ok with you.
                    Open Control Panel >public_html > then upload file.
                    Back to home page/kellimae.com/public_html/images and rename file to book2.pdf
                    Back to Blue Voda…thank you page.
                    Click text and type in http://www.kellimae.com/book2.pdf and highlight> link
                    type in URL box http://www.kellimae.com/book2.pdf and click ok
                    Save page and then publish
                    Page cannot be found!!!
                    Sorry for being a pain,
                    Thanks
                    Steve

                    Comment

                    • DarrenC
                      Brigadier General

                      • Jul 2008
                      • 1750

                      #11
                      Re: Download link problem

                      We got this to work on your first one so have you done anything different??

                      My Instinct tells me that maybe your url is not matching the pdf.

                      the .pdf extension has to be exactly the same as the file name.

                      For eg if your document is saved book2.pdf then the url is http://www.kellimae.com/book2.pdf as you say. The bit in red has to be exactly the same.

                      ''Back to home page/kellimae.com/public_html/images and rename file to book2.pdf'' Im not sure what you are doing here??

                      FTP - Its easier to upload documents using BlueVodas built in FTP

                      Open BV>Tools>FTP Manager>Connect
                      Same login credentials as for publishing. IP Address, User Name, Password

                      Once connected you will see your PC on the left and the Server on your right.

                      Find the .pdf on the left and drag it to the right. Make sure you drag it to where your other pages are.

                      And thats it upload done
                      Happy Building

                      DarrenC

                      Comment

                      • bluesbar
                        Corporal

                        • Sep 2009
                        • 11

                        #12
                        Re: Download link problem

                        Hi DarrenC

                        Thanks have got it uploaded using the ftp and then your link which worked. Many thanks,
                        No doubt I will be back for more help, but thanks for your help & time.

                        Cheers

                        Steve

                        Comment

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