Still having issues need help asap please

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  • buzzkill
    Private First Class

    • Nov 2009
    • 7

    Still having issues need help asap please



    Been trying to resolve for 4 hours. I took over a site from a former webmaster and I have had to learn Voda overnight. I removed a flash file from my homepage and now I have a hole there. Is there someone with administration privileges that can give me a hand. I am not getting paid and I am only helping out my father in law. I have already submitted 2 support tickets and 2 other times on the support forums. I will have to shut the site down if I can not get resolution tonight.

    Sincerely,

    thank you
  • Collectors-info
    General

    • Feb 2006
    • 8703

    #2
    Re: Still having issues need help asap please

    Support tickets are for server problems.
    You say you have been trying to resolve a problem for 4 hours? But you don't say what you want. This post might help.
    Regards Chris.

    Collectables, Collecting, collectors-info.com

    www.chrismorris.co.uk

    House build project

    Comment

    • buzzkill
      Private First Class

      • Nov 2009
      • 7

      #3
      Re: Still having issues need help asap please

      Ok the problem is that I have a big hole on my home page. Every time I try to upload a new file that is working, I come up with a big hole. When I upload a new file it does not change. I need someone that knows why something would happen like this and how to fix it. I am 17 hours too deep into voda and I have no reason to ever use it again, so I just need help. Am I not speaking english here? I am never coming back to this forum after this so you guys should just get me out of your hair and be done with it.

      Comment

      • Collectors-info
        General

        • Feb 2006
        • 8703

        #4
        Re: Still having issues need help asap please

        I downloaded your page & tested it here with no flash on the page & seems to work fine on this link.
        You say your uploading? I assume you mean publishing?
        Also, when you do publish, have you got the publishing box set to "publish all files".
        Regards Chris.

        Collectables, Collecting, collectors-info.com

        www.chrismorris.co.uk

        House build project

        Comment

        • buzzkill
          Private First Class

          • Nov 2009
          • 7

          #5
          Re: Still having issues need help asap please

          Hey Chris thanks for the reply,

          I removed the all the different home page files. I then published the original file again and It is not coming up at all. When I publish, yes I am using publish all files. Is that the issue?

          Comment

          • Collectors-info
            General

            • Feb 2006
            • 8703

            #6
            Re: Still having issues need help asap please

            Your home page should be named as index in low case letters. I cant see a page called this in the file list.
            Regards Chris.

            Collectables, Collecting, collectors-info.com

            www.chrismorris.co.uk

            House build project

            Comment

            • Collectors-info
              General

              • Feb 2006
              • 8703

              #7
              Re: Still having issues need help asap please

              I see the index page is up, but its not centred. You need to build your pages from the left hand side of your screen setting the page width to 1000 & checking the centre in browser box.
              Regards Chris.

              Collectables, Collecting, collectors-info.com

              www.chrismorris.co.uk

              House build project

              Comment

              • buzzkill
                Private First Class

                • Nov 2009
                • 7

                #8
                Re: Still having issues need help asap please

                I reloaded the page, after deleting all of the old files thinking that it could have been a conflict.

                Now I have the page up but the flash file is empty.

                Should I just rebuild the page?

                Comment

                • Collectors-info
                  General

                  • Feb 2006
                  • 8703

                  #9
                  Re: Still having issues need help asap please

                  Working fine at this end. Still needs centring as its at 1200 wide.
                  Regards Chris.

                  Collectables, Collecting, collectors-info.com

                  www.chrismorris.co.uk

                  House build project

                  Comment

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