After reciving domain...

[Rui]

Hello,

I'm confused. Let's see if anyone can help.

1 - I have buy an account with VodaHost. ( client # 38562 )
2 - Paid.
3 - Get my domain ( hergeafl.com ) aproved.
4 - Recieved a confirmation e-mail with username and pwd to access de domain and billing information area.

What next ? Do I have to wait for a user and pwd to access cpanel ?

Please help me understand the process.

Thank you very much.

Note: Some time ago I was Vodahost client, and as I remenber it was much more clear to me. Not now... sorry.

Rui Gomes

[CarbonTerry]

Re: After reciving domain...

Your IP#, username & password will be in your "Welcome" email.
You may need to look in your SPAM file for the email. If not submit a support ticket and ask to resend.
Great to have you back.

[Rui]

Re: After reciving domain...

Thanks Terry,

But the question is that to send a ticket I must have the cpanel Username, wich I dont have.

Were can I see the IP ?
The only username I have is the domain one.
Is it on the Domain Area ?

Thanks again.

Rui Gomes

[CarbonTerry]

Re: After reciving domain...

Submit the Support Ticket without a username. Be very thorough with the description of your problem.
If that does not work a Forum Moderator will see this thread and try to help.
When did you purchase your hosting?
Have you checked your SPAM File and your recently deleted emails?

[CarbonTerry]

Re: After reciving domain...

Hey ????? Where did you get your client # ??????

[CarbonTerry]

Re: After reciving domain...

I'm sure that the password/username/client# email that you received has your password/username for publishing and accessing the Cpanel.

[Rui]

Re: After reciving domain...

Hello Terry.

Thanks again.

I've send a ticket to VodaHost.

Lets see what's come.
I dont have a spam folder/outlook express, and I've received 2 e-mail's from VodaHost normaly. So If there is another I should receivit to.

Thanks for your help, and if we dont "speak" again in 2009, I wish you a nice, very nive 2010.

Rui Gomes