I can not find username, password or IP in welcome email

[burgess]

Can you help me?
I can not find username, password or IP in welcome email

From
Johann

[Collectors-info]

Re: I can not find username, password or IP in welcome email

This can only be dealt with at customer support.

[navaldesign]

Re: I can not find username, password or IP in welcome email

You always get two mails: one upon payment, one when the account is setup.

The login details are in the second one. If it is only a few hrs since you purchased the account, most probably the account is not setup yet.

[kiwiana]

Re: I can not find username, password or IP in welcome email

Guess I was lucky then, lol, I received 3 when I purchased mine titled:

VH Signup Receipt
VH Login Information
Welcome to VH

[navaldesign]

Re: I can not find username, password or IP in welcome email

The second one - VH Login Information doesn't contain your login details ?

If not, might be a stupid question, but pls allow me to ask, did you purchase a VH account ? Or did you simply signup in this forum ?

[burgess]

Re: I can not find username, password or IP in welcome email

no i got a vh account

[navaldesign]

Re: I can not find username, password or IP in welcome email

To burgess: If you have not received the Login info email, you should check your spam folder as many times ISP filters classify emails that contain links and IP addresses as spam.

If you still can't find anything, pls submit a support ticket .

[burgess]

Re: I can not find username, password or IP in welcome email

not in spam

[burgess]

Re: I can not find username, password or IP in welcome email

i am ready to publish my site but i need a ip aderss, a username and a password witch i did not get in my 1st or 2nd email
please help

[navaldesign]

Re: I can not find username, password or IP in welcome email

Seems quite strange that VH has sent you two emails AFTER you PURCHASED an account, and none of the two contains the login details.

The only solution at this point is to submit a support ticket.

What's your domain name ?

[VodaHost]

Re: I can not find username, password or IP in welcome email

Please contact customer support for a replacement email >>> www.vodasupport.com