I can not find username, password or IP in welcome email

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  • burgess
    Private First Class

    • Jan 2011
    • 5

    I can not find username, password or IP in welcome email

    Can you help me?
    I can not find username, password or IP in welcome email

    From
    Johann
  • Collectors-info
    General

    • Feb 2006
    • 8703

    #2
    Re: I can not find username, password or IP in welcome email

    This can only be dealt with at customer support.
    Regards Chris.

    Collectables, Collecting, collectors-info.com

    www.chrismorris.co.uk

    House build project

    Comment

    • navaldesign
      General & Forum Moderator

      • Oct 2005
      • 12080

      #3
      Re: I can not find username, password or IP in welcome email

      You always get two mails: one upon payment, one when the account is setup.

      The login details are in the second one. If it is only a few hrs since you purchased the account, most probably the account is not setup yet.
      Navaldesign
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      Comment

      • kiwiana
        Corporal

        • Jun 2007
        • 14

        #4
        Re: I can not find username, password or IP in welcome email

        Guess I was lucky then, lol, I received 3 when I purchased mine titled:

        VH Signup Receipt
        VH Login Information
        Welcome to VH

        Comment

        • navaldesign
          General & Forum Moderator

          • Oct 2005
          • 12080

          #5
          Re: I can not find username, password or IP in welcome email

          The second one - VH Login Information doesn't contain your login details ?

          If not, might be a stupid question, but pls allow me to ask, did you purchase a VH account ? Or did you simply signup in this forum ?
          Navaldesign
          Logger Lite: Low Cost, Customizable, multifeatured Login script
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          Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

          Comment

          • burgess
            Private First Class

            • Jan 2011
            • 5

            #6
            Re: I can not find username, password or IP in welcome email

            no i got a vh account

            Comment

            • navaldesign
              General & Forum Moderator

              • Oct 2005
              • 12080

              #7
              Re: I can not find username, password or IP in welcome email

              To burgess: If you have not received the Login info email, you should check your spam folder as many times ISP filters classify emails that contain links and IP addresses as spam.

              If you still can't find anything, pls submit a support ticket .
              Navaldesign
              Logger Lite: Low Cost, Customizable, multifeatured Login script
              Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
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              Comment

              • burgess
                Private First Class

                • Jan 2011
                • 5

                #8
                Re: I can not find username, password or IP in welcome email

                not in spam

                Comment

                • burgess
                  Private First Class

                  • Jan 2011
                  • 5

                  #9
                  Re: I can not find username, password or IP in welcome email

                  i am ready to publish my site but i need a ip aderss, a username and a password witch i did not get in my 1st or 2nd email
                  please help

                  Comment

                  • navaldesign
                    General & Forum Moderator

                    • Oct 2005
                    • 12080

                    #10
                    Re: I can not find username, password or IP in welcome email

                    Seems quite strange that VH has sent you two emails AFTER you PURCHASED an account, and none of the two contains the login details.

                    The only solution at this point is to submit a support ticket.

                    What's your domain name ?
                    Navaldesign
                    Logger Lite: Low Cost, Customizable, multifeatured Login script
                    Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                    Comment

                    • VodaHost
                      General & Forum Administrator

                      • Mar 2005
                      • 12356

                      #11
                      Re: I can not find username, password or IP in welcome email

                      Please contact customer support for a replacement email >>> www.vodasupport.com

                      VodaHost

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                      1-302-283-3777 North America / International
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