restting account

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  • booksfromhome
    Private First Class

    • Jun 2008
    • 7

    restting account

    I requested that the account be reset, which they did, all that's there is a cgi.bin file

    I did not realize that they would delete my email also. I can not get into the cpanel, emails or ftp. None of the old passwords work and I do not have emails
  • DarrenC
    Brigadier General

    • Jul 2008
    • 1750

    #2
    Re: restting account

    Contact support again. Only they can help.
    Happy Building

    DarrenC

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    • VodaHost
      General & Forum Administrator

      • Mar 2005
      • 12356

      #3
      Re: restting account

      There is no half measure in an account reset, when you request a reset, we reset everything to the factory state...this includes email, databases, log files etc... That's what a reset is...Its just like you just signed up and your getting a fresh new account.

      VodaHost

      Your Website People!
      1-302-283-3777 North America / International
      02036089024 / United Kingdom
      291916438 / Australia

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      • booksfromhome
        Private First Class

        • Jun 2008
        • 7

        #4
        Re: restting account

        How will I get the new passwords

        Comment

        • VodaHost
          General & Forum Administrator

          • Mar 2005
          • 12356

          #5
          Re: restting account

          Please check your support ticket, the new password should be included, if not..just reply and ask for it.

          VodaHost

          Your Website People!
          1-302-283-3777 North America / International
          02036089024 / United Kingdom
          291916438 / Australia

          ------------------------

          Top 3 Best Sellers

          Web Hosting - Unlimited disk space & bandwidth.

          Reseller Hosting - Start your own web hosting business.

          Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


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