publishing problem

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  • Mohanan
    Sergeant

    • Jun 2006
    • 20

    publishing problem

    Hi, I'm Suresh Nair (customer ID 7716), I'm currently hosting the site www.debestevakanties.nl on Voda Host. I've been assigned the IP address 74.52.42.242 for publishing my web pages. For some reason Blue Voda gets stuck and doesn't react when I try to publish - so I have to end the program and can't publish.

    Any helpful suggestions?

    Cheers & thanks
    Suresh
  • Girlonthehill
    General

    • Oct 2005
    • 4193

    #2
    Re: publishing problem

    Originally posted by Mohanan
    Hi, I'm Suresh Nair (customer ID 7716), I'm currently hosting the site www.debestevakanties.nl on Voda Host. I've been assigned the IP address 74.52.42.242 for publishing my web pages. For some reason Blue Voda gets stuck and doesn't react when I try to publish - so I have to end the program and can't publish.

    Any helpful suggestions?

    Cheers & thanks
    Suresh
    Hie Suresh - are you getting any error messages?

    VodaHost

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    • Mohanan
      Sergeant

      • Jun 2006
      • 20

      #3
      Re: publishing problem

      Hi Amanda,

      Thanks for replying...no, it just gets stuck and finally Windows tells me that the program is "not reacting".

      Any ideas?

      Cheers
      S

      Comment

      • Girlonthehill
        General

        • Oct 2005
        • 4193

        #4
        Re: publishing problem

        Originally posted by Mohanan
        Hi Amanda,

        Thanks for replying...no, it just gets stuck and finally Windows tells me that the program is "not reacting".

        Any ideas?

        Cheers
        S
        I'm not sure but giver these a try - see if they help:

        1) Reboot your pc.
        2) Close down everything else that you don't need to be running and have a try.
        3) Check your firewall settings to make sure it's not being blocked.

        Come back if you are still having problems. :o)

        VodaHost

        Your Website People!
        1-302-283-3777 North America / International
        02036089024 / United Kingdom
        291916438 / Australia

        ------------------------

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        • Mohanan
          Sergeant

          • Jun 2006
          • 20

          #5
          Re: publishing problem

          Hi again Amanda,

          Now I know why you have like a zillion posts...people like me bug you with their questions all the time! Well I re-booted and closed down eveything, but I still can't publish. Now it says Internet Exception Error 12002, Operation Timed Out. Unlike the War in Iraq. Perhaps its my firewall settings indeed. Will check this carefully & try again.

          Thanks again for your help! At this rate I'm going to be climbing the military ranks myself.

          Cheers
          Suresh

          Comment

          • Girlonthehill
            General

            • Oct 2005
            • 4193

            #6
            Re: publishing problem

            Originally posted by Mohanan
            Hi again Amanda,

            Now I know why you have like a zillion posts...people like me bug you with their questions all the time! Well I re-booted and closed down eveything, but I still can't publish. Now it says Internet Exception Error 12002, Operation Timed Out. Unlike the War in Iraq. Perhaps its my firewall settings indeed. Will check this carefully & try again.

            Thanks again for your help! At this rate I'm going to be climbing the military ranks myself.

            Cheers
            Suresh
            No worries - try this, courtesy of *****:


            A 12002 error is not a bug! It is a Issue on your end.

            A 12002 error is a timeout error. You might also receive this error
            if you are trying to publish to the wrong IP address. Otherwise you
            are receiving it because you are trying to upload a very large file, or
            your internet connection speed is very slow.

            The first thing you will want to do is run a pix resizer over all your
            photgraphs to compress their size:



            After you have done this, if the problem persists, try the below
            work around:

            1. In windows go to Start, select run and type: Regedit
            2. Find this key HKEY_CURRENT_USER\Software\BlueVoda 7\BlueVoda 7\Publish\
            3. Add a new DWORD value with the name ConnectionTimeout
            4. Enter the value in seconds for example 360 (default is 30)

            -------------------------------------------------------------

            Try this.....

            1) Open up blank page and save it as test.
            2) Can you publish it?
            __________________

            VodaHost

            Your Website People!
            1-302-283-3777 North America / International
            02036089024 / United Kingdom
            291916438 / Australia

            ------------------------

            Top 3 Best Sellers

            Web Hosting - Unlimited disk space & bandwidth.

            Reseller Hosting - Start your own web hosting business.

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            Comment

            • Mohanan
              Sergeant

              • Jun 2006
              • 20

              #7
              Re: publishing problem

              sweet, good to get detailed & clear instructions. Amanda, You ROCK!
              Will go try this on later tonight or tomorrow, have to get home to make some dinner for my better half. I'll let you know what happens.

              Cheers
              Suresh

              Comment

              • Pablo
                Moderator

                • May 2005
                • 507

                #8
                Re: publishing problem

                One small note about the ConnectionTimeout registry hack: that registrykey is no longer used.

                You can now change that setting from the BlueVoda menu:
                Tools->Options->Publish->Connection Timeout. 120 seconds should be enough, unless you are publishing a very large file.
                Forum Moderator
                BlueVoda Spe******t

                Comment

                • Mohanan
                  Sergeant

                  • Jun 2006
                  • 20

                  #9
                  Re: publishing problem

                  Thanks Pablo..

                  I reset my firewall and security specs on my PC, then re-set my router and re-booted my PC for good measure. It worked! I can publish again. Later tonight I will reset my connection specs as Amanda & you suggest,

                  Cheers & thanks again
                  Suresh

                  Comment

                  • VodaHost
                    General & Forum Administrator

                    • Mar 2005
                    • 12356

                    #10
                    Re: publishing problem

                    thread closed

                    VodaHost

                    Your Website People!
                    1-302-283-3777 North America / International
                    02036089024 / United Kingdom
                    291916438 / Australia

                    ------------------------

                    Top 3 Best Sellers

                    Web Hosting - Unlimited disk space & bandwidth.

                    Reseller Hosting - Start your own web hosting business.

                    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


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