Stumped on password

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  • Dween Bean
    Staff Sergeant

    • May 2006
    • 46

    Stumped on password

    Hi:
    I wanted to download the form software in the treasure chest section that you offer. I entered my password, the one I use to access the control panel and I get an incorrect password response. I'm using lower case. Under cookies, I clicked on "accept cookies normaly". So, can someone tell me what's up? I also tried the password I used for setting up e-mail and that didn't work either. I'm out of password options, so it's your turn to steer me in the right direction.

    Thanks
    Is this in anyway tied to not having my index page up on my site?( www.epgusa.com) I can't image it making any difference just to download. But, I'm new at this. . . .
  • davidundalicia
    General

    • Mar 2006
    • 6294

    #2
    Re: Stumped on password

    send in a support ticket and they will send you a password....
    Have fun
    Regards..... David

    Step by Step Visual Tutorials for the complete beginner
    Newbies / Beginners Forum
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    Comment

    • Jeremy
      Brigadier General

      • Apr 2006
      • 1502

      #3
      Re: Stumped on password

      Hey Dween Bean!

      About your ''index'' page problem:

      + Log on your ''cPanel''
      + Click on ''ReDirects''
      + Leave the first feild blank
      + On the second feild beside the first one on your right type in the name of your domain and the page of your index page.
      (example: www.yourdomain.com/index.html)
      + Once you typed that in, click ''Add''
      Best regards,
      Jeremy

      www.cornwall4rent.com

      Comment

      • helen
        Staff Sergeant

        • May 2006
        • 48

        #4
        Re: Stumped on password

        I'm having a similar problem
        I'm trying to create a support ticket to get a password to enter the treasure chest for the $2.95 promotion.

        It asks for a user email & password
        I entered what I thought it was & it came back invalid, so I tried my other email address - that was invalid too.

        Thinking I had the wrong password I've gone to the 'lost password' section where it says it will email me a password.

        I've tried both my email addresses & it says they are both invalid.

        Help please !

        Comment

        • helen
          Staff Sergeant

          • May 2006
          • 48

          #5
          Re: Stumped on password

          I've just found another post on the same topic



          & have emailed support - hopefully they can fix it

          Comment

          • racefan20
            Major General

            • Jul 2005
            • 2335

            #6
            Re: Stumped on password

            Originally posted by helen
            I've just found another post on the same topic



            & have emailed support - hopefully they can fix it
            It's an exclusive area of the forum and none of your established usernames or passwords will get you in. Hang tight (or even a little loose, your choice) and they'll send you the super duper triple secret password soon.
            My NASCAR Forum

            Comment

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