Connection Problems

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  • kiwipaul
    Private

    • Jul 2006
    • 1

    Connection Problems

    Hi Paul here from New Zealand.

    Having trouble connecting to my domain I recently purchased with Vodahost
    northpointmusic.net (74.52.42.242)

    I try to connect through BlueFTP and get
    "attempt to connect to FTP Server failed"

    Can't connect to my CP either.

    I've checked the username and password a hundred times.
    Have been in contact with vodahost support and the guy tells me he can log in OK using my details.

    Is it a firewall thing or something in my internet connection settings???

    Thanks,
    Paul
  • navaldesign
    General & Forum Moderator

    • Oct 2005
    • 12080

    #2
    Re: Connection Problems

    Make sure you don't have any blank spaces after your username and password. Do you get any details with the error message? If yes, post here. Also copy/paste your username and password from the welcome email instead of typing them. Sometimes an uppercase i (I) is confused with a lower case l (l) especially with Arial Font
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