Connection Problems

[kiwipaul]

Hi Paul here from New Zealand.

Having trouble connecting to my domain I recently purchased with Vodahost
northpointmusic.net (74.52.42.242)

I try to connect through BlueFTP and get
"attempt to connect to FTP Server failed"

Can't connect to my CP either.

I've checked the username and password a hundred times.
Have been in contact with vodahost support and the guy tells me he can log in OK using my details.

Is it a firewall thing or something in my internet connection settings???

Thanks,
Paul

[navaldesign]

Re: Connection Problems

Make sure you don't have any blank spaces after your username and password. Do you get any details with the error message? If yes, post here. Also copy/paste your username and password from the welcome email instead of typing them. Sometimes an uppercase i (I) is confused with a lower case l (l) especially with Arial Font