Is there any customer support on the weekends?

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  • Dana
    Staff Sergeant

    • Jul 2006
    • 46

    Is there any customer support on the weekends?

    I sent and critical support ticket earlier today and have heard nothing.
    Is this normal?

    Dana
  • Vasili
    Moderator

    • Mar 2006
    • 14683

    #2
    Re: Is there any customer support on the weekends?

    Check your email.
    VodaHost typically responds within hours (24 hours at the very most).
    And...check the various Forums and Threads to see if you find the answer.
    Invariably, every question and situation has already been addressed!
    (You need not open multiple threads on the same issue!)
    . VodaWebs....Luxury Group
    * Success Is Potential Realized *

    Comment

    • Dana
      Staff Sergeant

      • Jul 2006
      • 46

      #3
      Re: Is there any customer support on the weekends?

      Sadly they have to unpark my website I just bought. vibratingyoursoul-center.com It seems that answers are slow to come on the weekends when I work on my sites. Very disappointed in the speed of things.
      Dana

      Comment

      • Vasili
        Moderator

        • Mar 2006
        • 14683

        #4
        Re: Is there any customer support on the weekends?

        Dana!

        Weekends or not, ICANN (the internet's regulatory entity) stipulates certain time parameters with regard to domain registration and transfers....all to prevent fraud and manipulation on your behalf.

        Patience is Golden, and relax!!! VodaHost is the World's leading TRUSTED Provider!!
        . VodaWebs....Luxury Group
        * Success Is Potential Realized *

        Comment

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