not able to view certain page details after publishing

[bgelb]

My name is Bonnie Gelb and my domain name is
realtourassist4u.com
My problem is that i am uploading virtual tours. In order to do this I take the tour, and publish it directly to my ftp account. That's fine. This is what it looks like www.realtourassist4u.com/10084284

But now I want to personalize the page. In order to accomplish this, I set up a sub account in my public html FTP account. Okay, still fine. Then I add the customized page to the subfile. Certain components of the page do not appear. http://www.realtourassist4u.com/1008...0087154BE.html

A logo, the buttons, and the music are missing in part.
Can you help me to find out what to do to remedy this problem?
Thanks for your help.

[bill2006]

Re: not able to view certain page details after publishing

Did you save and publish each? The second, http://www.realtourassist4u.com/1008...0087154BE.html, was a no show.
The first loaded ok, took a minute or two and I have broadband, after that it was ok.

[bgelb]

Re: not able to view certain page details after publishing

Hi Bill
Thanks for your response. I was working on the site when you checked.
Look at this.
http://www.realtourassist4u.com/1008...088973BBC.html
www.realtorassist4u.com/10088973
is just the tour alone.
You will see that the buttons and media are not displayed. I certainly published the page with these features. If I do not incorporate the published page into the file with the virtual tour, the buttons and media are displayed. So far as I can tell, this is the only way to have both appear on the same page.

I really need help with this issue. As it is, I have to re-copy the photo and Coldwell Banker JPG's and drag them into the ftp file, or they do not appear.

Thanks so much for your response.

Bonnie

[Vasili]

Re: not able to view certain page details after publishing

**Hint: when using FTP tool, it is recommended you "COPY TO" rather than "Drag & Drop" files....

[bgelb]

Re: not able to view certain page details after publishing

Why would there be a difference?
Thanks for your response.

Bonnie

[Vasili]

Re: not able to view certain page details after publishing

(Certain attributes seem to get lost, and COPY function hard-writes for maximum exactness - esp. for complicated files such as media, formulae, etc.)

[bgelb]

Re: not able to view certain page details after publishing

I did try this but it didn't work. I have now figured out that I have to put the jpg for the logo and photo into the FTP file under the subfile name, separately, even though it is on the published page. I can do the same for the music, but I still cannot figure out how to have the buttons appear in their correct form. Any ideas on this?