help. I cant log in to my control panel

[sparklingteam]

my domain name is ojemine.com
username correct
password correct
PT:74.52.61.194 correct
these where given over 24 hours ago

I hope these are more straight foward questions. jeeze it must be like in a class room of 1000 nine year olds.

[VodaHost]

Re: help. I cant log in to my control panel

Something is not correct, if it was, you would not be having a issue.
Please click the below to submit a support ticket and we will sort you
out asap!

http://www.support.vodahost.com/index.php?_m=tickets&_a=submit

[sparklingteam]

Re: help. I cant log in to my control panel

we want to preview site , but error #12014 comes on screen .. for our website www.ojemine.com !
can only log in communityform, with user name : sparklingteam ! whats wrong ? I.P. adress told was http://74.52.61.194/cpanel , please h e e e l p .. not so sparkling team :(