Hello Voda Experts
Firstly, my Account ID# is 24513. The domain name is amalgamated-services.co.uk.
Secondly, I am having a problem with my enquiry form.
I have told it, using the Form Properties > General tab to use PHP to process the contents of the form and send them to my work address - info@asllimited.co.uk.
When I click submit on the form, it goes to the "success" page but the email doesn't reach me.
I changed the address to my yahoo account and received the submission successfully.
When the submission comes to my yahoo account, it is listed with my yahoo email address as both the to and from settings.
I have spoken to our IT support who tell me that we have a spam filter set to refuse emails which are listed as both to and from the same email address and they have told me to change one of them on the website so that the submissions come through.
Now, I can't see a place to change this setting in Form Properties > General and it seems that I need to be editing the PHP.
I've never edited PHP though and don't know what to change or what to change it to.
Could someone give me an example of what the text I'm looking for is likely to say, what exactly I should change it to, what file I need to adjust and what software I can use to adjust it with?
Ideally I'd like the From address to use the email address which has been entered into the form.
If it helps, the form I'm talking about is live at www.asllimited.co.uk/contact_us_new.php
Thank you in advance for any help you can offer me.
Best wishes
Samantha
Firstly, my Account ID# is 24513. The domain name is amalgamated-services.co.uk.
Secondly, I am having a problem with my enquiry form.
I have told it, using the Form Properties > General tab to use PHP to process the contents of the form and send them to my work address - info@asllimited.co.uk.
When I click submit on the form, it goes to the "success" page but the email doesn't reach me.
I changed the address to my yahoo account and received the submission successfully.
When the submission comes to my yahoo account, it is listed with my yahoo email address as both the to and from settings.
I have spoken to our IT support who tell me that we have a spam filter set to refuse emails which are listed as both to and from the same email address and they have told me to change one of them on the website so that the submissions come through.
Now, I can't see a place to change this setting in Form Properties > General and it seems that I need to be editing the PHP.
I've never edited PHP though and don't know what to change or what to change it to.
Could someone give me an example of what the text I'm looking for is likely to say, what exactly I should change it to, what file I need to adjust and what software I can use to adjust it with?
Ideally I'd like the From address to use the email address which has been entered into the form.
If it helps, the form I'm talking about is live at www.asllimited.co.uk/contact_us_new.php
Thank you in advance for any help you can offer me.
Best wishes
Samantha
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