Program error -

[kassi59]

Ive been using BV all day. And just a few minutes ago when I tried to publish, windows announced an error and closed BV. I tried to open again and the same happened whether or not I was opening a new page or an established page...So then I closed all applications and rebooted. Same error:
"Bluevoda.exe has generated errors and will be closed by windows. You will need to restart the program.
An error log is being created."
Ive never seen that before...
TIA for any advice.

[VodaHost]

Re: Program error -

Try shutting everything down and rebooting.

[kassi59]

Re: Program error -

Thats what I tried. I closed everything cleaned up and rebooted...still didnt work.

[kassi59]

Re: Program error -

Morning! Last night I shut all down and cleaned up all the extras. I ran spyware and virus programs...and this morning still the same problem is happening...If I re install BV do you think that will help? and if I do this I shouldnt loose any of my work- am I right?
I dont know what else to do I can open a support ticket if you perfer!
Thanks.

[VodaHost]

Re: Program error -

Try doing a system restore, from before the issue started.

[kassi59]

Re: Program error -

Will do! good idea..I did try to re install with no luck.

[navaldesign]

Re: Program error -

If this doesn't work, do the following:
1. Copy ALL your BlueVoda folder under another name. Don't delete it. This is just a precaution so you have all your work backed up.
2. Uninstall BlueVoda through it's own uninstall wizzard
3. After uninstall, look to see if there is still any trace of BV under c/programs/BlueVoda Website Builder . If there is anything, delete it.
4. Re-download a fresh Bluevoda pack
5. Reinstall and try.

[kassi59]

Re: Program error -

Thank you Navel!
I have since ran **** cleaner. I dont know if your familiar with that application so what it does is to do a complete cleaning of EVERYTHING! I hate using it but do so periodically.
Still doesnt work. So as of now Im heading out for the day and I wll try your suggestion when I return!
Again...thank you so much!

[navaldesign]

Re: Program error -

Try another: Uninstall (again), then try installing BV not in the default folder it will ask for, but in another one (whichever you want) and see. Don't know if this can be a solution, but at this point ten minutes of work would not be such of a bother.

Another question: does BV open and the problem creadted when you try to work with it? or it doesn't come up at all ?

[kassi59]

Re: Program error -

BV opens and after choosing either new or existing page, it then closes.
I do however have access to FTP manager.

[kassi59]

Re: Program error -

Im still broken. should I open a support ticket?

[VodaHost]

Re: Program error -

There is nothing broken or to submit a support ticket about.The issue is on your computer..Sounds like you are having registry issues...Please add me to your MSN and I will try to walk you through some fixes.

[kassi59]

Re: Program error -

Ok..thats cool, but I have deleted all and any presence of BV, so I can start fresh...that will take a bit as I have dial up..lol....I know(shh) but I will add you as soon as I get the download started!...thanks

[kassi59]

Re: Program error -

I dont know if it makes any difference but I have had troubles in the past with downloading from AOL...so Im trying to download BV on FF and see if that makes any difference...

[kassi59]

Re: Program error -

Can I add you Ymessenger? Ive sent an invite.