publishing problem #12014?

[kaohru]

I have tried to publish my index page countless times,entering my correct username and password.Though every time i have tried it informs me that i have not typed in the correct password.What am i to do?
-Kaohru

[jkadin]

Re: publishing problem #12014?

Are typing the correct username and password you got in your welcome email when you signed up for your account is the correct IP address in the publishing box. If everything is correct and not publishing I would put in a support ticket.

[karenwms63]

Re: publishing problem #12014?

If you attempted several times as you said, you will probably need to submit a support ticket, cause after so many failed attempts, it will lock you out.