Hi my name is John please help

[John Bambach]

Hi,
I am new to voda forms so please excuse me as i am still learning which site to ask questions on and which to chit chat. However i do have a problem if anyone can help, i am trying to publish my first website page an i continue to get an error message when i publish it reads internet exception error 12003, could anybody help please.

Thanks
John bambach

[navaldesign]

Re: Hi my name is John please help

Do you have a VodaHost account ?

[John Bambach]

Re: Hi my name is John please help

Yes i do have a voda account and i have updated to the new voda 8.0

[VodaHost]

Re: Hi my name is John please help

Please make sure you are using....

1) The correct username
2) The correct password
3) Selec ting the correct IP address fromt her list

If all the above is OK>>>>Its most likely a firewall issue or antivirus issue, this means your firewall or antivirus is blocking you from publishing.

What firewall and antivirus system do you have?

[John Bambach]

Re: Hi my name is John please help

I have checked the used name and password and the IP and they are correct, I use window fireall and i have added that to the exception, i use norton anti virus, however i couldn't work out how to add blue voda to norton for it to be accepted.

[kassi59]

Re: Hi my name is John please help

Have you given your voda permission within your windows firewall?

[John Bambach]

Re: Hi my name is John please help

Yea i think so is that when you add it to exception in the firewall

[kassi59]

Re: Hi my name is John please help

On my windows xp this is how to do that:
control panel.
security center.
windows firewall.
exceptions.
add program.
bluevoda website builder
then again add program
blueftp
click ok.
and reboot!

[John Bambach]

Re: Hi my name is John please help

Ok yea i think thats what i did but i will try again keep you posted

[John Bambach]

Re: Hi my name is John please help

No that did not help i think i aready when through that, however someone did mention that norton virus may have something to do with it but i do not no how to add the blue voda to the norton system, but thanks for your help

[VodaHost]

Re: Hi my name is John please help

disable norton and try to publish.

[kassi59]

Re: Hi my name is John please help

If its found to be Norton.

Heres a couple places that may help. I used to use norton but dont know how to configure it now...

(you need to access this in IE5 or higher)
AUTOFIX

OR

Norton Personal Firewall


Im not sure if this will help or not.

[John Bambach]

Re: Hi my name is John please help

Hi i have disabled norton and windows firewall but still get the same error message 12003 any other ideas

[John Bambach]

Re: Hi my name is John please help

Does anybody have any other ideas as to why i keep getting the same error message when i try to publish my website error message is 12003 i have disable all the firewalls and virus protection please help.

[navaldesign]

Re: Hi my name is John please help

Please provide your URL. Also, if you wish, use my form to send me your login info (IP address, username and password) and i will see if i can publish in your website.