Password no longer valid?

[marciemayer]

Tried to publish some changes this morning and my password doesn't seem to be valid. What's the quickest way to find my new password? Thanks, Marcie

[Dream Lady]

Re: Password no longer valid?

Marcie: Vodahost insists that you change your password every now and then for your protection. I had not done that and they changed them for me and sent me an email. You may want to check your email or or spam email to see if you have received an email with your new password. If you still don't find it, then you need to submit a support ticket and your password can be reset again.

[Collectors-info]

Re: Password no longer valid?

Hi, it may depend on when you last used your site? But there was a security update a few weeks back, & all passwords were changed. To get a new one you would have to pop a support ticket in for a password update.
http://support.vodahost.com/
Good luck.

Ah! i see cindy has got here 1st. LOL

[marciemayer]

Re: Password no longer valid?

Thanks guys,
I do vaguely remember something from BV last month but can't seem to find it. Submitted a ticket...8>)