logging in to blue ftp

[lauramura]

hello,
this is laura mura (domain name: producilmiodisco.org),
I just finished building my web site with blue voda, but as I try to log in to blue ftp I just can't select my ip, as it's not incuded in the list.
can you please help?
laura

[lauramura]

Re: logging in to blue ftp

sorry, I saw blue ftp is just for files, not site pages, yet I have the same problem using the file/publish feature in blue voda...

[wysiwyg4]

Re: logging in to blue ftp

It seems you are up and running.

With including index at some point, you would be in full swing.

[zuriatman]

Re: logging in to blue ftp

Hi Laura Mura,

You need to buy a VodaHost hosting account first before your IP number is assigned to you.

Until then you cant publish any of your pages created with BlueVoda.

Do you have a hosting account with VodaHost?

[Watdaflip]

Re: logging in to blue ftp

Her site is running on vodahost server.

Try downloading the latest copy of BV (however I don't know why BV would have the updated ip list and BlueFtp wouldn't). If you have the latest copy then either use a different ftp program where you can specify the IP yourself, or submit a support ticket and ask why the IP isn't listed in your version (and specify to them the version you are using).

[lalletti]

Re: logging in to blue ftp

sorry, I am new to forums and just couldn't get back to this thread :)
thanks so much for replying. I found the answer among the customer service's "Popular VodaHost Troubleshooter Categories", yes, the problem was I hadn't updated my bv version...
thanks again
laura