Internal Connection w/Server Reset

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  • barbroberts
    Sergeant Major

    • Feb 2007
    • 91

    Internal Connection w/Server Reset

    I have been busy with other projects and have not touched my store built with Blue Voda in some time. Today I made a change on one page and tried to publish. The error message I got was "The Internal Connection with the Server has been reset."

    Does this mean that the Server IP address needs to be changed? And if so, how is that done?
    Barbara
    http://www.gardenpartyteas.com
    http://www.elizabethbaileyportraits.com

  • Vasili
    Moderator

    • Mar 2006
    • 14683

    #2
    Re: Internal Connection w/Server Reset

    I can't tell if you are hosted on Voda25 or Voda26, but you need to double-check that you are using the correct IP address and nameserver info for the domains at GD since servers have been updated recently and new IP numbers assigned.
    Review the update announcements in this Forum to clarify your server status.
    Use this IP List for verification.
    . VodaWebs....Luxury Group
    * Success Is Potential Realized *

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    • barbroberts
      Sergeant Major

      • Feb 2007
      • 91

      #3
      Re: Internal Connection w/Server Reset

      Thank you. I followed your instructions, updated BV and corrected the IP number. Now if the system would just take what I thought was my password, I'd be back in business. I've written to support for a new password, this is so embarrassing :(
      Barbara
      http://www.gardenpartyteas.com
      http://www.elizabethbaileyportraits.com

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