new account with current domain

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  • allstars17
    Sergeant

    • Apr 2009
    • 36

    new account with current domain

    Hello, I'm trying to open a new Hosting account using my domain, but I got the message below:

    The domain you entered is already registered with us - you will need to cancel it prior to placing a new order

    How can I cancel it?

    please help.
  • zuriatman
    Moderator

    • Sep 2006
    • 3025

    #2
    Re: new account with current domain

    Do a search first for the new domain name before entering.

    Goto whois.com

    If the name is available then you have to buy it first.
    www.siapamoyanganda.com/
    Malaysian Family Tree Website From the
    State of Johor.

    HAPPY ARE THOSE WHO DREAM DREAMS AND ARE READY TO PAY THE PRICE TO MAKE THEM COME TRUE.

    Comment

    • allstars17
      Sergeant

      • Apr 2009
      • 36

      #3
      Re: new account with current domain

      Thank you , but seems misundrestanding. the domain I intered is mine and was using it as a primary domain on the another accout on VH. now I want to use as a primary domain on a new account. my old account was suspended.

      Comment

      • DarrenC
        Brigadier General

        • Jul 2008
        • 1750

        #4
        Re: new account with current domain

        You are going to have to submit a 'support ticket'.
        Happy Building

        DarrenC

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        • allstars17
          Sergeant

          • Apr 2009
          • 36

          #5
          Re: new account with current domain

          got it.. thank you.

          Comment

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