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Possible Major Problem with requested Transfer
I registered and paid for a hosting package while waiting for domain transfer details from my domain resellers. Main domain to be transferred aqua-elite.com
Subsequently I have added 2 other add-on domains from other registrars. I have another domain to add later but in the interim the following has occurred....
My reseller in SA is RealXchange, and they were the admin contacts. I asked them to change this to my name as admin contact and requested a transfer. They changed the admin details and sent me the Auth Key from their Registrar Voxdomains.com.
On reception of the Auth key and the go ahead I placed a Quick Transfer request this morning .
In the meantime I received from Vox domains a denial of transfer and a delay period of a further 60 days . Yet no changes have been made prior to this request on my domain.
I called Vox - they wont help as I am not the client the Reseller, RealXchange is. RealXchange will only redirect the DNS servers to Vodahost which I have requested that they do in the interim.
What now ? Will my transfer request be denied and if so how will I resolve the problem please ? Im worried - my web is in limbo and I make good money from it and receive daily queries worth megabucks
I have another domain with Ipower that I was going to attach as an add-on. Should I request a Quick transfer for this and use this as my ket domain ?
Apart from the Transfer request - no domains appear in my vodahost domain account
Do u have a support techie I could skype or chat to ?
I registered and paid for a hosting package while waiting for domain transfer details from my domain resellers. Main domain to be transferred aqua-elite.com
Subsequently I have added 2 other add-on domains from other registrars. I have another domain to add later but in the interim the following has occurred....
My reseller in SA is RealXchange, and they were the admin contacts. I asked them to change this to my name as admin contact and requested a transfer. They changed the admin details and sent me the Auth Key from their Registrar Voxdomains.com.
On reception of the Auth key and the go ahead I placed a Quick Transfer request this morning .
In the meantime I received from Vox domains a denial of transfer and a delay period of a further 60 days . Yet no changes have been made prior to this request on my domain.
I called Vox - they wont help as I am not the client the Reseller, RealXchange is. RealXchange will only redirect the DNS servers to Vodahost which I have requested that they do in the interim.
What now ? Will my transfer request be denied and if so how will I resolve the problem please ? Im worried - my web is in limbo and I make good money from it and receive daily queries worth megabucks
I have another domain with Ipower that I was going to attach as an add-on. Should I request a Quick transfer for this and use this as my ket domain ?
Apart from the Transfer request - no domains appear in my vodahost domain account
Do u have a support techie I could skype or chat to ?
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