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Would REALLY appreciate some help with this...
I´m just getting "cannot display the webpage" when i try to view:
www.replayyourday.co.uk in my browser.
I registered the domain on the 1st of Dec, and changed the name servers on the same day. I then published some content using Blue Voda (I can see these files from my C panel too..)
I was adivised to chase my domain registrar and i got this back:
Thank you for contacting UKC.
You need to change with your web host that the nameservers are active for your domain name. There is nothing else that can be configured on your domain name at this end. It is under the control of your host.
The "Registration Request being Processed" is normal. Your domain name is fully registered.
We hope this helps.
Kind Regards,
HelpDesk.
So I then opened a support ticket with BV and got this:
Hi,
you need to allow 24 hours for any DNS changes to *******te,
I believe your site is up now.
If you have any further queries please get back to me.
Regards,
Amie
I´m not sure why she´s talking about 24 hours, when we´re already 1 week since the domain was registered and name servers changed?... plus the site is not "up" on any computer I´m using...
I´ve replied to the ticket asking for more help and haven´t heard anything yet...
Just wondering if I´ve missed something blatantly stupid...
To recap I did this:
1. registered domain
2. changed name servers to point to blue vodas
3. created an addon domain in my bv C panel
4. created some content using bv and published it...
Is there something I haven´t done here?
Any advice would be really gratefully received I just can´t figure out where to go from here...
many thanks in advance,
G
I´m just getting "cannot display the webpage" when i try to view:
www.replayyourday.co.uk in my browser.
I registered the domain on the 1st of Dec, and changed the name servers on the same day. I then published some content using Blue Voda (I can see these files from my C panel too..)
I was adivised to chase my domain registrar and i got this back:
Thank you for contacting UKC.
You need to change with your web host that the nameservers are active for your domain name. There is nothing else that can be configured on your domain name at this end. It is under the control of your host.
The "Registration Request being Processed" is normal. Your domain name is fully registered.
We hope this helps.
Kind Regards,
HelpDesk.
So I then opened a support ticket with BV and got this:
Hi,
you need to allow 24 hours for any DNS changes to *******te,
I believe your site is up now.
If you have any further queries please get back to me.
Regards,
Amie
I´m not sure why she´s talking about 24 hours, when we´re already 1 week since the domain was registered and name servers changed?... plus the site is not "up" on any computer I´m using...
I´ve replied to the ticket asking for more help and haven´t heard anything yet...
Just wondering if I´ve missed something blatantly stupid...
To recap I did this:
1. registered domain
2. changed name servers to point to blue vodas
3. created an addon domain in my bv C panel
4. created some content using bv and published it...
Is there something I haven´t done here?
Any advice would be really gratefully received I just can´t figure out where to go from here...
many thanks in advance,
G
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