Addon domain gives Not found

[Terry H]

Hi
I'm pretty new to Voda just set my main site up and it works fine - I just registered another domain and went through the addon domain procedure.
The addon domain is www.livinghistoryresearch.com - when I enter that in my browser I get a Default Website page from http://www.livinghistoryresearch.com...ultwebpage.cgi but if I enter www.livinghistoryresearch.com/index.html I get my placeholder page that I published.

Why doesn't www.livinghistoryresearch.com work?

Thanks for your help

Terry

[Vasili]

Re: Addon domain gives Not found

Submit a Support Ticket to have them sort out how the Add-On Domain was actually established, in order to identify the single solution that needs attention ... they alone have the ability to see the actual account settings and where something might have been missed, as any suggestions from the Forums is purely troubleshooting.

* Be sure you have properly updated the Domain DNS info wherever the domain resides first, though, just so you don't needlessly spin wheels ....

>> Useful Post Regarding Domain Creation, DNS Management, Publishing, etc.