Can receive but not SEND mail.....please help

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • RobinLee
    Sergeant

    • Sep 2008
    • 29

    Can receive but not SEND mail.....please help

    I created a website for a friend www.kissingerkennels.com Another local IT person configured his webmail. When we enter cpanel to access his mail, he gets incoming mail, but cannot send. We get the following error when we try to reply or type in the email address and send:
    There was an error sending your message: Failed to add recipient: rlferri2@cox.net [SMTP: Invalid response code received from server (code: 550, response: Verification failed for <gesbqucp@kissingerkennels.com> No Such User Here Sender verify failed)]

    Could it be the outgoing email server? He gets incomping mail so it recognizes him. I believe it was configured as mail.kissingkennels.com

    His Outlook Express will not work at all with these settings - thanks anyone and everyone.

    Robin
    Confused in Tucson
  • RobinLee
    Sergeant

    • Sep 2008
    • 29

    #2
    Re: Can receive but not SEND mail.....please help

    Forgot to mention we are using "Horde". This error was also seen in Gmail as well.

    Comment

    • Karen Mac
      General

      • Apr 2006
      • 8332

      #3
      Re: Can receive but not SEND mail.....please help

      He needs to use his isp settings for outgoing. Even tho you dont really USE their server.. u got THRU their server and your ip is linked to them.. so.. as a crack down on spammers.. you have to use their email to send

      Karen

      VodaHost

      Your Website People!
      1-302-283-3777 North America / International
      02036089024 / United Kingdom
      291916438 / Australia

      ------------------------

      Top 3 Best Sellers

      Web Hosting - Unlimited disk space & bandwidth.

      Reseller Hosting - Start your own web hosting business.

      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


      Comment

      Working...
      X